Stay Protected from Phishing Attempts
Summary: seller_news_team announces the temporary disabling of private messaging on the eBay community platform due to an increase in phishing attempts targeting users. The message provides guidance on how to stay secure, such as verifying links, avoiding sharing sensitive information, and contacting the eBay Community team if in doubt. Members are advised to report suspicious emails claiming to be from eBay to a designated email address. Additional resources on phishing and security are available on their help page.
We're seeing an increase in Direct Messages with phishing attempts targeting users on community.ebay.com. Due to this, we have temporarily disabled private messaging on Community to protect our members. Some of these DMs are very difficult to identify as phishing attempts.
To continue to keep your account and information secure:
Verify links before clicking them.
Do not enter any sensitive or confidential information on external websites.
Always inspect the web address for any page asking you to input personal or sensitive information.
Do not grant anyone access to your eBay account.
When in doubt, please contact the eBay Community team directly to confirm the legitimacy of a request.
If you'd like to report a suspicious email claiming to be from eBay, you can forward it as an attachment to: spoof@ebay.com.
For more information about phishing and what to do if you receive a suspicious or unexpected email, please visit our Recognizing Phishing Emails and Phone Calls help page.
Thank you for helping keep your account secure.
Your eBay Team
