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    sponsored /promoted listing displays incorrect feedback % percent

    I sometimes check listings to find out if they are being promoted. I have noticed that the feedback % is showing 0 (zero) instead of the actual % for the seller. have any of you noticed this error? 

    lloydsteventaylor
    lloydsteventaylor
    4479View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    mcdougle4248

    mcdougle4248

    ·2 years ago
    8470View listings

    It took me a few minutes to find, but last month in this thread (message 54), Devon confirmed an eBay test that sounds like what we may be seeing again: 

     

    https://community.ebay.com/t5/Report-eBay-Technical-Issues/eBay-search-results-are-now-displaying-the-generic-word-Seller/td-p/34533877/page/3 

     

                                           
    mam98031

    mam98031

    ·2 years ago
    Owner / Operator19676View listings

    Please give some examples.  Listing numbers are fine.

     

    If you are uncomfortable posting them here, you are welcome to send me a private message.

                                           
    lloydsteventaylor

    lloydsteventaylor

    OP2 years ago
    4479View listings

    one example is #

    196378953533

    the feedback % is 100% on the listing and 0% on the sponsored listing 

    thanks

                                           
    lacemaker3

    lacemaker3

    ·2 years ago
    4, 3, 2, 1 ... Earth below us, drifting, falling ... Floating weightless, calling, calling ...690View listings

    Do you mean when it shows up in search results?

     

    From what I see, the seller's name is not shown at all on the Sponsored search result. So I wouldn't expect the feedback %age to be shown. Are you seeing something different?

     

    This is in Firefox, and I believe that results may be different for other browsers.

     

    lacemaker3_0-1722184495322.png

     

                                           
    mcdougle4248

    mcdougle4248

    ·2 years ago
    8470View listings

    Interesting. In your screenshot of the sponsored listing, the shipping cost and return policy is missing, too.

     

    I tried Firefox, Edge, and Chrome signed in, signed out, and incognito all with the same results whether the listing was shown organically or sponsored. 

     

    Screenshot 2024-07-28 100727.jpgScreenshot 2024-07-28 094301.jpg

                                           
    mam98031

    mam98031

    ·2 years ago
    Owner / Operator19676View listings
    @lloydsteventaylor wrote:

    one example is #

    196378953533

    the feedback % is 100% on the listing and 0% on the sponsored listing 

    thanks

    It isn't 0% on the Promoted listing, it simply doesn't state the feedback or the Seller ID on the search list.  If you click into the listing, the feedback is stated as is the seller name.

                                           
                                                                                     
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