Sold Prison TV
I was notified that my RCA prison TV sold but in my ad I clearly stated that the buy has to come pick up the item and that it's a cash transaction. How do I resolve this issue since the buyer's location isn't listed? I can't afford to ship. The ad also stated that it was for locals in LV Nv. I don't make any money if I have to ship it because it sold for less than $20 when it was listed for $150 but would take $100.
19 comments
onefootflipper
·2 years agoWhatever you put in there to calculate the shipping is going to be way, way more than it will cost to ship that tiny flatscreen. It shows over $50 to my location when I know I could ship that thing to where you are for about $15.
femmefan1946
·2 years agoIn future.
When you list anything, read the Sell Your Item page carefully before hitting Upload.
Then.
Go to Preview before hitting Upload.
Read BOTH pages of your listing.
Then
Go back and hit Upload.
And don't use either "Sell one like this" or the very new AI descriptions. They are not selling what you are selling.
If you find that you get a Defect on this transaction, you should know that you can have multiple accounts. If this one is poisoned, just use it as a Buying account and open a new Selling account with the lessons you have learned.
Best wishes.
PS-- is that really a PRISON tv? did you mean a PRISM tv? pretty weird brand otherwise.
dhbookds
·2 years ago@femmefan1946
PS-- is that really a PRISON tv? did you mean a PRISM tv? pretty weird brand otherwise.
Actually, from what I can read, they are clear cases so you can "see" the insides.....and are called Prison TV's .
onefootflipper
·2 years agoYeah, those are prison TVs, and I shipped a 13" CRT model across the country for $20, so what he was charging for shipping will send it anywhere.
deltilogical
·2 years agoEbay is not Craigs List.
soh.maryl
·2 years agoYou sold it for $18.50.
You showed shipping cost. It's only if I read the total description that I see you want it to be local pickup.
You are probably going to have to cancel and takr a ding.
You need to read more about listing and selling.
mam98031
·2 years ago@dabroyl_0
I don't see anywhere in your listing where you said this for for Local Pickup only. Not on the description page and not on the shipping page, copied above. In fact you put in a $$ amount for shipping which the buyer will have to pay when they submit their payment. So you should be covered for the shipping costs.
Note the above amount of shipping is likely not the amount the buyer will be paying you unless they are in my zip code.
dabroyl_0
OP2 years agoWhere did your find this? I don't know where to go to find things like this on ebay. I am not sure how or where to find it and I need help to navigate it. Thanks for the information and help.
mam98031
·2 years agoIt is part of your listing. There are two pages. The page with the description and pics and the page with the shipping info. See the two tabs in the pic.
The tabs appear just ABOVE your ISBs [item specific boxes].
The shipping info has to be info you entered when you created the listing. And when the buyer pays, they will have to pay that amount for their location for the shipping.
stainlessenginecovers
·2 years agoScroll down on ANY listing and you will see a 'Shipping' tab- click the tab. (is BEFORE the description)
reallynicestamps
·2 years ago@dabroyl_0
EBay selling, actually any online selling, is a real job,and most of us were self-trained.
You may have screwed this sale up, but you came to the right place for reasonable clear explanations of where you went wrong and how to do better next time.
So you are ahead of half the newbies here.
Take your time while listing.
And perhaps for your first dozen or so listings use a desktop or laptop, because the phone app is not always clear and not always complete.
But look at your phone listing on a desktop and your desktop listing on a phone to see what your customer sees.
Are you registered for Managed Payments? Without that, eBay cannot transfer your money to your checking account.
dabroyl_0
OP2 years agoThank you for the advise, I appreciate it.
toomuchstuffagain35
·2 years agoYou need to go back to the drawing board and learn how to set up a listing.
Apart from not having listed it as Local pickup only, you also say "asking $150" which you were NOT. You had it as an auction starting at $10.50. You also can't say will accept $100 cash.
You should have listed it as fixed price at $150 with or best offer and set the accept level at $100.
susanb1872
·2 years agoPart of your problem is that it looks like you used an AI generated description. A buyer would have to read through all the fluff to get to to the part where you state you do not ship. I had a hard time reading though it. But maybe if they read it, it might have prompted a question from the buyer. But as others have stated, you selected the wrong shipping option.
You sold the TV for $18.50 plus shipping. Your listing was not for local pick up only.
You cannot ask your buyer for more money after the auction has ended, it’s against eBay policy.
So when the buyer pays, you ship. If you didn’t charge enough for shipping , you the seller must pay the difference .
In the future, price your items for the lowest price you are willing to take on the item and price your shipping charges accurately.
Your item says it is located in Nevada, that is where you are shipping from.
ckimodog
·2 years ago@dabroyl_0
All I can advise is you can't ship it due to whatever you can cancel the sale. The only thing is you may get a ding and your account appears to be fairly new. You need to update your shipping preferences because it does state you would ship it, it doesn't state local pick up only, it reads standard shipping, so that's on you. Just a suggestion. If you do choose to ship, make sure you pack it up safe as it already looks like it's got some wear and tear on it. Congrats on your sale.
Happy Holidays
monster-deals
·2 years agoThen make the buyer pay the shipping
kensgiftshop
·2 years agoThat listing has a shipping option and no local pick up.
When the buyer pays, box it up and ship it.
richard1rst
·2 years agoOn EVERY sale I have ever made the buyer's name and address was prominently shown.
And by the way:
"but in my ad I clearly stated that the buy has to come pick up the item"