SLUGGISH INPUT
Is anyone having trouble inputting sales information? My input typing stops after about 5-6 letters and then frees up again in about a minute. Scrolling is the same when scrolling down the page. It is like when using dial up. I don't have a problem except on eBay. This just started after an auto windows update on my laptop.
20 comments
jenk56
·11 months agoThe big mystery is why it effects some and not others, and for those effected across computers, modems, systems, providers, browsers, etc...
eburtonlab
·11 months agoThe big mystery is why it effects some and not others, and for those effected across computers, modems, systems, providers, browsers, etc...
Some people use the same browser add-ons or settings across several different browsers or devices.
Or it may take a combination of factors that are present in some users' systems, but not in others'.
Or eBay may be testing something in some accounts and not others, in which case there is not much the user can do about it other than report it to eBay.
jenk56
·11 months agoONLY ON THE EBAY LISTING PAGE
It happens to some people, me included, and it doesn't go away. The usual answers of clearing cache, trying a different browser, too low of memory, turning computer on and off, turning off browser add-ons, turning off pop-ups, etc... doesn't help.
The sympton is like in the "old days" when computers didn't have a lot of power and memory and a good typist could outpace the computer showing what they typed. The cause back then could and usually was/were the items some have listed. However that is not the case now. Important - It's only on the ebay listing page, not this help board or other websites.
1. This only happens to me on the listing page!
2. Not on this help board, typing here is fast so it's not my computer problem.
3. Not on other websites
4. It happens to me on the listing page on other computers at home, the library, and I even tried a work computer during lunch and the typing is still slow on the listing page.
5. I could go from wireless to to hardwired still the same.
If this only happens on ebay's list an item page,
it's not the users equipment.
This has been going on for quite a while.
onefootflipper
·11 months agoI have seen this off and on for years, to the point where it is totally crippling. It will do it across browers and accross accounts and it will get worse every time you hit that sell similar button. I only get this problem on ebay listings and when replying to facebook posts that have a lot of traffic.
It doesn't seem to crop up nearly as much if using Edge as it does with Chrome and Firefox so when I want to list a lot I do it in Edge.
I have heard this blamed on cookies or temporary internet files. I have cleared them, sometimes the problem is back in minutes, sometimes hours, sometimes it doesn't leave.
I have seen this blamed on templates. I erased all my templates and it changed nothing.
eburtonlab
·11 months agoIn the past there have been issues with some browser add-ons conflicting with eBay. Certain ad blocker filters can cause slow loading search results on eBay at times; grammar checkers and language tools have been associated with extremely slow text entry, where the cursor jumps to the bottom of the entry field after each character; certain tools like Malwarebytes' BrowserGuard have been associated with problems as well.
When problems are encountered, I often recommend trying a completely new installation of a popular browser with default settings and no add-ons installed, or possibly a private or incognito browser window to quickly rule out certain kinds of problems.
hardrhymer76
·11 months agoThis is purely anecdotal, but I've seen what OP describes when using an older Windows 10/Edge PC. By studying the processes, services, etc. in Task Manager, I've speculated it's tied to Windows checking for updates, sending telemetry, or otherwise "phoning home" in some way. Like others have said, the issue always corrects itself eventually.
I've never experienced it on my much newer Windows 11/Firefox machine, but I rarely use that for listing.
tobaccocardyahoo
·11 months agoRarely does anyone who starts a thread like this post enough information to identify what the cause of such a bottleneck might be.
It might help if one posted
The speed of the internet connection. And its type - fibre, cable, 5G, satellite?
How the computer is connected to the router. Wired or WiFi?
Whether the computer is in a high population density area or not.
What other tasks are running on the computer.
micromos
OP11 months agoThanks for all the advice. It seems the issue has corrected itself.
mam98031
·11 months ago@micromos
Likely your internet connection then.
powell-collectibles
·11 months agoYou might be responding to the wrong post. Explained multiple times that the issue was only with the eBay site.
mam98031
·11 months agoYou are likely correct, not the internet connection. Far more likely to be a different issue that was covered earlier on the thread.
chapeau-noir
·11 months agoOP stated that they don't have problems except on eBay.
mam98031
·11 months agoIt is likely a pop up program the OP is using that is preventing Ebay for loading normally. Or there is some other program on the OP's device that is messing things up a bit.
powell-collectibles
·11 months agoI’m convinced that certain people decide how to respond to a thread before they even get into it and read what is happening. They read the title, go to their handy folder of “helpful“ replies, copy and paste.
eburtonlab
·11 months agoTry temporarily disabling add-ons like grammar checkers or language tools.
mam98031
·11 months ago@micromos
When something like this happens, it is usually a local problem not a site issue. Here are a few ideas.
1. Clear your cache and cookies, clear your browser data.
2. Shut down whatever device you are using completely, then start it back up.
3. If none of that works, try changing your browser.
4. Still having issues, check you internet connection to make sure it is working properly.
chapeau-noir
·11 months agoI don't think the usual clear cache thing works in these cases - there's no thrashing, etc., just slow. Meanwhile everything else is running fine. It clears up on its own.
martin2001
·11 months agoYes, same here. None of the popular remedies...clear cache etc help
chapeau-noir
·11 months agoI have this happen from time to time - my theory is that there's a lot of website traffic as it doesn't happen on other sites.
toysaver
·11 months agoEven if the problem is only eBay it can still be an issue on your computer. If it were happening to me I'd delete cookies and cache (aka clear browsing data) and restart my computer.