Single listing throttled
Tried for 3 days to get a listing to show up in search, have a buyer for it and nothing worked so finally i did a chat with a live person. I didn't think this was real but it is, this should be a class action lawsuit that should cost eBay 100's of millions of dollars, this isn't right!
This process is known as Indexing. Indexing is the process all items that are listed on eBay have to go through. And this process is not same for all the items you list, hence the ideal time we suggest to the members it wait for a maximum of 24 hours by which the item surely appears in the search result.
20 comments
pjcdn2005
·3 years agoIf you can see it in your active listings, click on it, then scroll down until you see the shipping tab. On the right side you will see the listing number. Copy and paste it on a message to the buyer.
linda7913
·3 years agoJust remember, your computer does indexing all the time hidden in the background unless you go to Control Panel and tweak it. Anytime you want to search your computer for a file, you are asking your computer to look through its index for a faster search.
I have worked with indexing on my computer and even modified it, so when I do it starts the index all over again. When that happens, some files do not show up immediately until the index is well underway. It can take hours to index all computer files.
eBay has millions of files (our listings), so it makes sense to have an index. Each time we revise our listings or create a new listing, it has to be added to the index. Think of our listing's item number; that is part of eBay's database.
inhawaii
·3 years agoJust planning for the future.
What would my share come out to?
wes-4507
·3 years agoWhat exactly isn’t right about a normal and essential database process? If they didn’t do this, no one would ever find any listing without being sent a direct link.
dhbookds
·3 years agoJust for information:
After you create a listing, it should show up in eBay searches within 24 hours
https://www.ebay.com/help/selling/listings/listing-tips/finding-listing?id=4162&st=3&pos=1&query=Finding%20your%20listing&intent=indexing&lucenceai=lucenceai&docId=HELP1081
luckythewinner
·3 years agoCan you please give us the search terms you are using, and what item number you are expecting to find?
90% of posts like yours can be explained if we are given the necessary information.
1tuna
·3 years agomaybe you need to throw a few dollars ebays way in the hopes that is might get shown to a buyer
there are 3 ways of pay to play. some sellers think you are forced to use it
you will need to come up with a plan to avoid the invisible throttling
pay to play is just a concept but I dont buy into it so I dont get throttled
the same goes for shadow throttling, its a concept that I cant grasp either
any action that I dont understand cant be real but indexing is genuine
listings are not hidden until they can be seen,its the fleeting glimpse that makes people want to buy
@buddybon1805
maxine*j
·3 years agoThen, by all means, take legal counsel, engage attorneys, and begin the process to bring a class action lawsuit. After all, as lead plaintiff, you'll get a much bigger portion of the settlement!
Oh, be sure to show the lawyers the eBay User Agreement, Section 18, Legal Disputes.
May your dime and your time be well spent.
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hartungcards
·3 years agoBetter call Saul.
ms.rodriguez*
·3 years agoVirtually every day someone writes here about suing ebay. Maybe they know but just need to vent. I don't like it either but there is nothing that can be done. It would make more sense that ebay let ads start immediately and then index later. I think by indexing , ebay really means where to shove your listing depending if you paid for promoted listings or not.
dirk12955
·3 years agoI'm wondering if the buyer who couldn't find the listing, Asked the OP if they
could discuss it via text message because he (The buyer) really needs it.
eburtonlab
·3 years agoIt would make more sense that ebay let ads start immediately and then index later.
As soon as an item appears on the seller's active list, the item is listed -- the direct link to the listing works, and the item is purchasable at that point for anyone that has the link or knows the item number.
Indexing is necessary for other users to find the listing without having a direct link or an item number. Indexing is what connects the individual listing to the search keywords so that users can search by keyword and find the listing in the search results, or else see the listing among the seller's "items for sale".
Without indexing, no one but the seller knows the item is there.
wes-4507
·3 years agoListings do start immediately. Indexing is the database management process that makes them quickly searchable. If you have some way of making that happen without indexing, you’re on your way to becoming one of the ten richest people on earth.
A class action lawsuit because your items are indexing?…you’re joking right?
Every time you edit the listing the indexing starts over.
inhawaii
·3 years agoWhy didn't you just give the buyer a direct link to the item?
redmodelt
·3 years agoNot sure which listing you are asking about, but I can see your active listings when I click on see listings from the post here. Try opening My Ebay, go to selling. If you are in communication with the prospective buyer, send them the listing number.
Looking at your Feedback, does not look like you have sold anything in over 90 days, as such you will be subject of up to 30 day holds on pay out. All new or returning sellers have these holds. You can use pending funds however to pay for shipping.
stuff4divas
·3 years ago@buddybon1805 i don't understand the problem, what's wrong with eBay indexing our listings?
Indexing is the process of adding new listings to the search, so users can find those items
if a problem is found on the listing or the seller's account, it won't be listed
dirk12955
·3 years agoOne of the things you agreed to when you signed the ebay user agreement, The agreement that
allows you to become a member of the community of ebay sellers, Is to not sue ebay.
Just sayin.
monroe67
·3 years ago"One of the things you agreed to when you signed the ebay user agreement, The agreement that
allows you to become a member of the community of ebay sellers, Is to not sue ebay."
Not precisely true. It might actually be illegal for eBay to (try to) require people not to sue them, as possibly a violation of the 7th Amendment to the Constitution of the United States of America.
Here's what item 18, Legal Disputes, of eBay's User Agreement says (emphases added) :
"B. Agreement to Arbitrate
You and eBay each agree that any and all disputes or claims that have arisen, or may arise, between you and eBay (or any related third parties) that relate in any way to or arise out of this or previous versions of the User Agreement, your use of or access to our Services, the actions of eBay or its agents, or any products or services sold, offered, or purchased through our Services shall be resolved exclusively through final and binding arbitration, rather than in court.
Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act ("FAA"), and to the extent not inconsistent with the FAA, the laws of the State of Utah, without regard to principles of conflict of laws, governs the interpretation and enforcement of this Agreement to Arbitrate."
That does not say eBay users are not allowed to sue eBay. Trying to cut through the "legalese", you should be able to see that it says "You and eBay agree that any and all disputes or claims . . . shall be resolved exclusively through final and binding arbitration, rather than in court."
That sentence doesn't talk about how the dispute or claim begins, but how it is resolved. Indeed, many, many arbitrations do begin with lawsuits filed by the plaintiffs in their local county court. Arbitrations are less expensive than trials in courts, and the decisions of the arbitrators ("binding arbitration") carry the same weight as decisions of judges and/or juries.
In fact, the People's Court, Judge Judy, and similar TV shows are truly Binding Arbitrations, rather than actual small claims "trials". The show's producers review cases that have been filed in small claims courts, trying to find unusual or interesting cases to put on TV. They then contact the people involved, offering them a chance to be on TV . . . . .
And don't overlook the second paragraph which starts with: "Alternatively, you may assert your claims in small claims court, if your claims qualify . . . ." Thanks to shows like the People's Court and Judge Judy, most people know that small claims courts have maximum dollar limits; that's what the word "qualify" means in that sentence.
Of course, any attorney worth his/her salt would certainly ask a potential client if there's any rules and regulations that eBay buyers and sellers agree to when they buy or sell on eBay.
maxine*j
·3 years agoIt also says, and the caps boldface are in the User Agreement, and are not mine, so this is a straight copy and paste:
"Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND EBAY AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS."
Of course, that is followed by a bit of eraser language.
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