Hi,A buyer left a defaming feedback that my item is fake and I should be removed from ebay. She stated in the messages she'll remove only if I send a full refund of 300 something dollars. I asked her to return the item but she wants money back and full refund. I already lost 2 sales the potential buyers get scared of buying after reading the review.I did 4 appeal requests to ebay but customer service team says its declined because buyer asked money after the negative feedback; meaning its not ag...

Either they return the dress or no refund whatsoever. Your only reply can be: "Sorry to hear you are not pleased with your purchase. Please return for refund" Did you happen to check the buyer's feedback left for others? Just curious if neg feedback left for others is a habitual thing with the buyer? Some buyers cannot do returns due to habitual returns. EBay suspends the return privledge. Bad feedback may be the only way they have left to scam.

Should I pay for extortion | Selling

Discussions

Should I pay for extortion | Selling | eBay Community