I had a buyer that requested a local pick up and consequently did not need shipping. I sent her the invoice without the shipping cost. I was still charged by ebay a fee on the shipping costs. How is that possible?

Hi @aaw1396 WHERE are you seeing that your fees were based on shipping costs? Your fees should be based on the total amount of buyer's payment.

Shipping not charged and ebay still collected fee on shipping. | Selling

Shipping not charged and ebay still collected fee on shipping. | Selling | eBay Community