Shipping fees not displayed correctly & chat issues. | Selling

09-henk · 2024-09-11T15:29:43.925000Z

I sold an item, and I have clearly listed shipping fees, $ 8 for domestic and $ 30 for international.I have also clearly mentioned that prior to buying the buyer should contact me for an exact quote, but someone ignored it and paid already including the domestic fees.And if I look at the overview, it only shows domestic fees, so in a way I can see that it can be a bit confusing.Anyway, I contacted the buyer, but no reaction yet, so I decided to contact Ebay via chat, but that's horribly non-functional, when I ask for a live agent, I get the call-back option, but guess what, that only works for USA an CA, not for Holland where I come from, and the live agent never shows up, anyone else encountered this problem?

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Shipping fees not displayed correctly & chat issues. | Selling | eBay Community