Shipping Company Disputes With Employees | Selling

pf9000 · 2024-11-08T03:26:00.948000Z

Is anybody else experiencing any difficulties with shipping? Perhaps due to the holiday season and weather as well as union and worker disputes. Delays due to over-capacity. Too many packages at once that receive a delay in processing. I scheduled a package pickup for the next morning. Received an email from USPS stating the package had been picked up. I go to the front door and the package is still sitting there on my Patio. I call my local Post Office, but they donâ€™t want to answer the phone. They want me to listen to recorded messages. Finally I get to talk to someone and am told that your carrier will swing over there and pick it up. So I expected maybe 1-hour or 2-hours but did not expect several hours to go by and still no one from USPS to pick up the package. I call again and am told that you no longer have a Mail Carrier servicing your area. What happened? I asked. Sir, I am not allowed to give you that information. Did he quit or was he fired? Sir, I am not allowed to give you that information. So what is happening. We no longer have a Postal Carrier servicing your area, so we are having some help from other areas servicing your area. Is someone going to pick up the package or not? Yes sir, we will send someone over there. When? Today? Tomorrow? Later this evening. Last time it started to rain and I had to get up in the middle of the night to move the package out of the rain. Can you tell me an approximate time when the Carrier will pick up the package. Someone will be there later on. When? Probably within the next hour. Someone showed up and took the package, and the package has not been seen ever since. More phone calls. More discussion. A web site malfunction which does not allow opening an investigation. So I tell the Post Office that I cannot open a case on their web site. Sir, you have to wait 15 days before making a claim for a refund. I donâ€™t want to make a claim for a refund. I want to file a claim for a Lost Package. So hopefully the problem is solved now. Apparently the package was misplaced, but they found it, and now itâ€™s on the way. When I look at the Tracking information, it looks so innocent, as if they didnâ€™t do anything wrong, however there is delay of 2-days unaccounted for and its almost 3-days in actuality. So I changed my listing(s) to raise the estimated time of arrival to 12-days. But it says 2-days to 5-Days according to Ebay and thatâ€™s what the customer is going to see first before scrolling down the page and reading the description. People donâ€™t seem to be reading the description very well these days, or I get a message from someone stating something different from what the description says. Did you even bother to read the description? Well, I didnâ€™t say that. I wanted to be polite. I even refunded a customer because of a customer expecting something different from what was clearing pointed out in the description. I object to the description being on the bottom after scrolling past these High Hurdle advertisements distracting the customer along the way. Is it any wonder why the description fails to receive the proper attention from the prospective buyer. The description should be right there on top, without all these other items placed in the way. What I would like to do is change the Delivery Date near the top of the page and not have to write something different on the bottom of the page in the description. I donâ€™t like contradictory information in a listing. I say the estimated time of arrival is up to 12-days and Ebay says 2 to 5 Days on the top. Those two estimated times of arrival need to match.

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