I recently initiated a return on an item I sold. However, I assume I screwed up the return process by clicking next too many times and refunded the money which voided the return label that was to be created. Now my buyer refuses to click a link to pirate ship, I can't email them a PDF or JPEG and the buyer has not responded to my message with a screenshot of the label. The return is labeled as closed so it's impossible to open a case now and there is no normal way to contact ebay support without...

@smabe If it's the one item that you have sold for $1300.00 on this account, I can see why you are upset with yourself, but it's still a shame that you are going to quit selling because of it. As others have said, once you hit the button and it closed the claim, there is nothing that can be done. The buyer isn't obligated to return the item and eBay can't take the money out of his account or force him to repay you. We have all made mistakes on here. My bigg...

seriously disappointed with the return process and customer support | Selling

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seriously disappointed with the return process and customer support | Selling | eBay Community