Serial Bidder
I must have made somebody mad at me. A bidder bids the last day of the auction. They win and don't pay. A new account with (1) feedback which happens to say they are a non-payer. It happened 2 months ago. I waited the 4 days, reported them, and then blocked. Well tonight they came back. A new account and again with a (1) for feedback. And again, the feedback was for a non-paying buyer. I think it's the same person because of the address. I made a mental note of the address only because the town is the hometown of my mom's favorite singer. She would just go blah, blah, blah and more blah about this little town. Tonight's bidder has the same small town address but different name. Population under 8,000 people. (FYI both items were basically the same.) Too many coincidences. How do you protect yourself from something like this? Can eBay help me block this annoying person?
ckimodog
·3 years ago@thecopperpennyguy
https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay/
Tagging along with others. Lose the auction style listing format and use fixed buy it now, immediate payment required checked off and NO best offers.
I stopped using auctions years ago due to problems just like yours and now when I have a sale, I always get paid.
Happy Selling.
pickermall
·3 years agoBuy It Now with Immediate Payment Required. I know it's been said before.
soh.maryl
·3 years agoWhat good comes from a block when he can just open a new ID?
thecopperpennyguy
OP3 years agoDon't they check IP addresses?
dbfolks166mt
·3 years agoDon't they check IP addresses?
Easy for a buyer to use VPN not so much for a seller.
albertabrightalberta
·3 years agoThere's an easy fix to avoid non-payers!
Lose the auctions and run fixed price listings with IPR (immediate payment required). Item won't be removed from the marketplace until payment is complete.
No more NPBs!
dbfolks166mt
·3 years agoThere's an easy fix to avoid non-payers!
Lose the auctions and run fixed price listings with IPR (immediate payment required). Item won't be removed from the marketplace until payment is complete.
No more NPBs!
Love this canned answer without any additional thinking, thought or advice. One most sellers who use BIN never consider. I use auctions almost exclusively simply because I start them on Sunday and end them the following Sunday. During the rest of the week I am free from having to worry about daily sales, packing and shipping and runs to the PO. I have better things to do with my time than monitory eBay 7 days a week.
Yes I get the occasional non-payer but I simply shrug it off and move on. It's not that big of a deal and I would much rather deal with non-payers that deal with returns.
the_fancy_fox
·3 years agoDon’t do auctions. Use buy it now with immediate payment required.
dbfolks166mt
·3 years agoDon’t do auctions. Use buy it now with immediate payment required.
I always love this canned answer without any additional advice. There are pro's and con's to both the auction format and BIN with immediate payment required. Even BIN with immediate payment required can result in non-payment if you are using OBO and in an offer situation with a potential buyer. BIN even with immediate payment required can be canceled by the seller.
Yes BIN with IPR will drastically reduce the non-payment cases but you may trade one problem solution for another problem, aka buyer returns item immediately after they receive for some reason simply because they were forced to pay when they purchased the item.
dbfolks166mt
·3 years agoI must have made somebody mad at me. A bidder bids the last day of the auction. They win and don't pay. A new account with (1) feedback which happens to say they are a non-payer. It happened 2 months ago. I waited the 4 days, reported them, and then blocked. Well tonight they came back. A new account and again with a (1) for feedback. And again, the feedback was for a non-paying buyer. I think it's the same person because of the address. I made a mental note of the address only because the town is the hometown of my mom's favorite singer. She would just go blah, blah, blah and more blah about this little town. Tonight's bidder has the same small town address but different name. Population under 8,000 people. (FYI both items were basically the same.) Too many coincidences. How do you protect yourself from something like this? Can eBay help me block this annoying person?
Cancel the bid and block the person. There is probably little eBay can do since bidders/buyers can create guest accounts at will.