Sending offers history
I've been selling here since 1997 but have only experimented with the send offer feature on a few limited occasions.
Is there anywhere that shows what items I've previously sent offers on? If I try to expand my use of the feature, I want a way to see where it's working and where it's not. But try as I might, I cannot locate any send offer history, either on the site or emails that eBay send me when the offers went out.
Also, in reading through various threads on the subject, I see a number of references to the fact that a potential buyer will only receive a single offer on any given item. However, I am pretty sure that I have received multiple offers on the same item before (and purchased on a later offer with a higher discount), so I want to verify that this is indeed the case?
simply-the-best-for-you
·1 year agoYes. Go to Seller Hub. See the filter buttons? Used to be right there, but looks like they hid it under All Filters. Click that, then Offers, then Send Offers Sent. They only stay out there for about 90 days or so.
Buyers do NOT receive multiple offers unless you have allowed counteroffers & you're going back & forth. I know this is true b/c countless buyers write me that they've missed the offer & want me to re-send & I'm not allowed. The only time the same offer can go to the same buyer, is if you've ended the listing & then started it back up & the same person happens to watch it. I have had that happen & can confirm that is true.
Also, when you go to send an offer, you can follow the prompts & it will show you every offer you've sent on that item, including your notes (unless it was Declined, then you don't get the notes). I use that on every offer & just c/p my prior note.
dk0
OP1 year ago@simply-the-best-for-you
I assume you mean the filter buttons under active listings, correct? In which case I am not seeing an offers sent option, which may just mean my last one was over 90 days ago.
I don't enable counteroffers, not worth haggling over such small amounts.
I do the same when I make an offer on a Best Offer listing, I make my best offer and decline any counteroffers. I don't make Best Offers very often, because too many buyers just ignore the offer until it expires. I feel that if you solicited offers, you should have the decency to respond, even if you decline.
simply-the-best-for-you
·1 year ago@dk0 Yes, go back & read my full instructions 🙂 Not being a smart-you-know-what, I gave you the FULL instructions, you have to dig for the button now. If once you re-read it & try it, you still have problems, LMK, but I did it when I wrote the instructions for you b/c I didn't even realize they had moved it, so I know it works.
In regards to declining offers, sure, if you solicit, I consider it polite to decline. However for the 2million unsolicited offers I get, I rarely bother. So for what you're describing, where you are sending unsolicited offers to potential buyers that eBay allows you to send them to, I do not have any expectation that people will decline & most don't. I never do either. I didn't ask for the offer, so I'm not going out of my way to do any extra work.
dk0
OP1 year ago@simply-the-best-for-you
No, I don't expect people to respond to unsolicited offers, including any offers I would send out on my items.
I do expect sellers who solicit BOs to respond to offers though. I don't allow best offers but usually respond to any unsolicited ones I receive. Normally a polite "no thanks", but I have accepted a few.
tobaccocardyahoo
·1 year agoMany of the sellers who solicit offers use the automated responses to reject the trash offers some buyers send.
And some sellers who listed with BO no longer do because they get offers which are even more timewasting as without enabling BO since they cannot be automatically rejected.
dk0
OP1 year ago@tobaccocardyahoo
Funny thing about those BO sellers who have automatic rejections set.
I've made pretty reasonable offers (IMO) that got rejected automatically, then a week or so later, I get a seller offer that is lower than my rejected offer. (I realize that they have no idea that the offer they are sending out to interested buyers is going out to someone who already made an offer.) Makes me wonder why they set their rejection price so high?
tobaccocardyahoo
·1 year ago@dk0
Probably because their pockets were full when they listed and weren't when they sent an offer. Many Ebay sellers have a "delicate" cashflow and do things they would not otherwise do when their bills are due.
How many are in this position varies from day to day and week to week, but it explains a lot of price related anomalies on the site.
pls-consignments
·1 year agoYes, you can find that information in the new "Offers" section of the Marketing Tab on Seller Hub. There you can use the "All Offers" drop down button on the far right to view your info.
dk0
OP1 year ago@pls-consignments
That's what I was looking for!
However when I choose "not automated" as the offer type, I don't get any results. I am pretty sure the most recent one I did was a few months ago. And just realized that no matter which option I choose "All offers", "Automated" or "Not automated", the result page says there are no automated offers to show, which makes me wonder if it's working correctly.
Thanks!
tobaccocardyahoo
·1 year agoSome thoughts.
Given how low your prices are and the fact that you are offering free shipping, do you really think that a lower offer will make a sale?
You get to make one offer to a watcher. Ebay knows that most watchers will not buy based on a lower offer and are protecting them from being deluged with offers they will not act on.
Not all watchers are waiting for a lower price. Some want to know what you eventually sell the item for, they may even opt out of offers. Some buyers are deciding what is the best value available at the time they have discretionary funds. Some buyers are waiting to have discretionary funds. Some buyers are waiting for you to wimp out and then will make you a lower counter-offer.
dk0
OP1 year ago@tobaccocardyahoo
Only my lightest items have free shipping, many do not. Despite my items being low-priced, "some money" beats "no money", until the time and effort to make the sale outweighs the profit made.
As mentioned, I have sent a few offers previously. I have sold a few items as a result so yes, a lower price can indeed result in a sale.
I've been here a long time and am well aware that people watch items on eBay for various reasons, many of which do not indicate a genuine interest in purchasing. I myself watch items for a variety of reasons: seeing if an item sells (and in the case of auctions, for how much), wanting to see if an unconventional marketing approach pans out, or tracking a listing that can only be described as ridiculous. And yet, there are times that I have received such a good offer on an item I didn't really plan to purchase, that I have actually ended up doing so.
Additionally, with the ability to automate sending offers to prospective buyers, it appears that a number of sellers send an offer to anyone who watches their item. Savvy buyers have probably already learned to watch items to see if they get a discounted offer from seller. So there are definitely some buyers who will respond to a discount offer, which is really the whole purpose of the thread, being able to track the success rate of those offers to create ones that will bring the greatest return.
pikabo-icu
·1 year ago@dk0
Everything about offers https://www.ebay.com/help/selling/listings/adding-best-offer-listing-using-reply-offer?id=4144
"You can monitor offers and counteroffers in Seller Hub Active or My eBay active."
I imagine you should be able to see previous offers there. I've never checked,
Getting another offer might mean the item was auto relisted and a new offer came.
I don't believe I've ever received 2 offers on the same item, from the same listing.
dk0
OP1 year ago@@pikabo-icu
You are referring to the ability to accept Best Offers from buyers. I am aware of Best Offer but choose not to utilize it.
I am referring to the seller making an offer to people who have the item in their watchlist or shopping cart.
These are 2 different things, although they are named very similarly.
monica-sells
·1 year agoMaybe this page?
https://www.ebay.com/sh/mktv2/offers
dk0
OP1 year agoThat one is apparently for automated offers. I do not have automated offers set up, as I prefer to manage the process myself at this point.