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bejarano2007 · 2024-09-13T15:46:20.515000Z

A customer want a refund, his product box was damage and item got scratch by fedEx upon delivery.On the website it gave me options to give a partial refund and others options but I cannot find them anymore.If he pays for shipping my item back to me and if it is not missing any parts to it, I will give him his refund upon inspection.Please advise as to fix ebays website?

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