Seller Metrics, Authenticity Guarantee | Selling

shivraj.a91 · 2025-03-20T19:09:19.152000Z

The fact is these shoes are BEING AUTHENICATED BY eBay, and when they mess up the buyer is upset and opens a return case and I'm being penalized for it. According to ebay's 2019 policy sellers are protected against this, but none of the cases are removed for me even though it was a false return, detailed in this link are the cases highlighted in yellow that should have been removed along with added notes. The link is downloaded report on excel with all the cases that should have been removed, for example a lot of them were like this

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