All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
    • Buying & SellingChevronRightIcon
    • SellingChevronRightIcon
    seller listing

    There are six mistakes which have been added to my listing beyond my control. Who do I contact?

    hometo
    hometo
    1396View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    13 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    ckimodog

    ckimodog

    ·2 years ago
    9204View listings

    @hometo 

    Have to agree with others.  Booties do not look new and you are asking a lot more than most who are selling similar items. I would lower the price and maybe revise some of the photos you are displaying.  

                                           
    mam98031

    mam98031

    ·2 years ago
    Owner / Operator19676View listings

    @hometo 

     

    You are both the Creator and the Editor.  You have full control of what your listings say.  You can click into a listing you have the need to change, on the upper left side click on Revise Listing.  And then just take care of what you need to change.

     

    There are other ways to arrive at the Revise Listing function through your Seller Hub, but what I described above is a quick and easy way too.

     

    Since you are responsible for anything that is stated in your listings, you should get the corrected as quickly as possible.

     

    Here is another way to get to revising a listing and instructions / explanation.

     

    https://www.ebay.com/help/selling/listings/revising-listing?id=4356

     

    I only see one active listing for some baby slippers.  If you are going to revise this listing, I would suggest putting the word Booties in the title too.   Many people refer to baby slippers and baby booties.

     

    You should take more care with your pics.  You have bad lighting and lots of shadows.  You want clear well lit pics.  

     

    You say these booties are new in box but don't give a pic of them in the box.  And it is clear in some of your pics that the white trim is dirty/discolored or actually stained.  Nothing is mentioned in your description, but it is seen in the pics.  You will want to describe your items with all the details or you will just get an upset buyer and likely a return if purchased.

                                           
    albertabrightalberta

    albertabrightalberta

    ·2 years ago
    I can explain it to you but I can't understand it for you.104View listings
    @hometo wrote:

    There are six mistakes which have been added to my listing beyond my control. Who do I contact?

    I wonder if the mistakes "beyond your control" might be the result of choosing AI to write the description. 

     

    But seriously, @hometo , without a return policy, you need to make sure your listings are accurate and I'm with @@dhbookds. Those booties do not look brand new to me and if those pictures are accurate, you're in for a NAD claim!

                                           
    susanb1872

    susanb1872

    ·2 years ago
    478View listings

    I think I see a couple of the mistakes--"faux fur" and "sturdy construction". Since it is an auction it would be best to end the listing and make your corrections. It looks like you used AI and you have to be very careful with it.

                                           
    dhbookds

    dhbookds

    ·2 years ago
    1682View listings

    @hometo   just an observation..........those new booties sure look like they've got some staining......

                                           
    chapeau-noir

    chapeau-noir

    ·2 years ago
    No bad meows!6570View listings
    @dhbookds wrote:

    @hometo   just an observation..........those new booties sure look like they've got some staining......

    It's somewhat off white balance in a couple of shots saturating too much.

                                           
    dhbookds

    dhbookds

    ·2 years ago
    1682View listings

    @chapeau-noir   just for my own information...........this is caused by off white balance?

     

    dhbookds_0-1699759113340.png

     

                                           
    chapeau-noir

    chapeau-noir

    ·2 years ago
    No bad meows!6570View listings
    @dhbookds wrote:

    @chapeau-noir   just for my own information...........this is caused by off white balance?

     

    dhbookds_0-1699759113340.png

     

    Just for my own information - is that dirt or simply a dropped stitch?

                                           
    lady_madonna

    lady_madonna

    ·2 years ago
    *Volunteer Ebay Mentor*1039View listings

    @hometo 

    No need to ask this more than once.

    https://community.ebay.com/t5/Ask-a-Mentor/Change-in-my-listing/m-p/34098686#M546522

     

    As answered, YOU created your listing, so YOU can revise it since there are no bids.

                                           
    ajs_coins_and_alchemy

    ajs_coins_and_alchemy

    ·2 years ago
    4707View listings
    @lady_madonna wrote:

    @hometo 

    No need to ask this more than once.

    https://community.ebay.com/t5/Ask-a-Mentor/Change-in-my-listing/m-p/34098686#M546522

     

    As answered, YOU created your listing, so YOU can revise it since there are no bids.

    "How do I contact the editor"

                                           
    ajs_coins_and_alchemy

    ajs_coins_and_alchemy

    ·2 years ago
    4707View listings

    How did mistakes get added to YOUR listing outside your control?  Can't you just edit the listing? 

     

    Is there more to the story? Am I missing something? You've got 1300 items sold, this sounds rudimentary... 

     

                                           
    4pawsup*

    4pawsup*

    ·2 years ago
    717View listings

    Does not get any easier than what hartungcards told you

                                           
    hartungcards

    hartungcards

    ·2 years ago
    958View listings

    Press "Revise Listing" and fix them.  This will take about 6 hours less than trying to contact someone about this.

                                           
                                                                                     
    •                                                              
    •                                                              
    •