Seller Hub Layout Change
According to the help page regarding the seller hub I should be able to customize it. But there is no link for customizing anything. Didn't there used to be? The eBay rep I just spoke to told me that they new layout is how they decided it was best for us. And if I want them to change it back I should provide feedback. We all know how that goes...
IN any case, why do they still have tips that don't apply? I'll never understand how they can make changes to sites and just leave help pages for previous versions of the same site.
24 comments
rugerskick
·11 months agoNo, they've screwed all of us into the same page layout. Less account memory/variables for them to deal with, but now when they make changes that screw something up on the page, it will affect all of us.
het.pakhuis
·11 months agoThey also have links to report listing violations, including counterfeit coins. In the past several months, I have reported multiple listings of counterfeit coins (for example, 1856 Flying Eagle Cent for $40. They have multiple copies of this date available, and the photos show coins that are in high mint state (no dings, nicks). It's not clear to me why eBay doesn't believe these are counterfeit, even though there are scores of them available. The total mintage of the coin was 2,000. There are multiple sellers selling a large volume of these (and other extremely scarce US and foreign coins) for a small fraction of their normal sales price. There is currently a very high grade proof coin listed at $69,950.
Hello, eBay? Are you there? The counterfeit coins I reported are indeed counterfeit, but here's your reply to my most recent report:
What happened:
We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent.
If you reported content that isn’t listed below, we’ll send a separate email once we’ve made a decision.
Your reference ID:
2-197217395381
Here are the listings you reported that are included in this decision:
Item: 157213602775
mam98031
·1 year ago@jackofallstuff
Sometimes a notification box or boxes appear at the top with have an X in the upper right corner and others do not. That is annoying. Once I see it and I don't want it, we should have a way to dismiss that. I encourage anyone that has an issue with this or anything else on the Seller hub, click on the "?" icon in the lower right of your screen and submit feedback. When I sent in my feedback, I also requested the RETURN of the Customization Icon.
ten_o_nine
·1 year agoA representative from documentation didn't attend the release meetings, I guess.
gator08041971
·1 year agoYeah, same. Tasks has shown back up.
wastingtime101
·1 year agoTasks are back on all of my accounts.
wastingtime101
·1 year ago@jackofallstuff eBay is in the process of making changes. Give it more time.
On one of my accounts it's a bunch of missing info. On another of my accounts I'm seeing this:
As you can see, changes are still in progress. Some Tasks have transitioned into smaller bars at the top.
eBay has had this banner up on Hub for weeks now, to let sellers know changes were coming.
Really hope eBay brings back that customize link! I rely on it and definitely want to change my customization order if Tasks is gone and replaced by those top level boxes.
gwenscupboard
·1 year agoYeah, I want/need my task block back.
movieman630
·1 year agoI'm so over the "small changes".
gwenscupboard
·1 year agoAnd they come up with, "you asked, we listened" **bleep**
I don't know who would have asked to remove any part of the Hub and make it not customizable and easier to actually USE !
jackofallstuff
OP1 year agoAdd them all up and it creates a nightmare!
Quite annoying... this is for certain.
jackofallstuff
OP1 year agoIt will be a glorious day! Thank you.
jackofallstuff
OP1 year agoAppears to be correct. Today my layout looks as it was before it changed.
Still wish the customize link was there though.
gator08041971
·1 year agoI suggest everyone take a deep breath and wait it out. They may be rolling some changes to the hub that might monkey it around for a bit.
Lets see where it falls out at then you can get worked up if you feel you need to then... 😄
movieman630
·1 year agoThe most important window on the whole dashboard that I use every day the "Tasks" section is completely gone. WHY? Who does this help by removing it?
jonathanbrightlight
·1 year agoMine just updated as well, moving and either adding or removing some of the tiles (I can tell some things are in different positions, I just don't remember exactly what was where right now).
weare138comics
·1 year agoLowkey glad everyone else is having this issue and it's not just me...which is usually the case. The task tile is always the first thing I look at when going to the seller hub. Never knew there was even an option to customize the hub either. Hopefully this will be fixed soon and if not put back exactly how it was then at least include it again in some aspect.
jackofallstuff
OP1 year agoAbsolutely. We're all in this together!
bad_box1
·1 year agoOurs just changed as well. Ironically, they eliminated the "Comments" link in the upper right hand corner a while ago. Probably so they didn't have to read nor consider the feedback received on their forced changes. Used to be able to close out the repeated promotional banners at the top of the Overview page and that is also miraculously gone.
Dumbest part of this is that we can no longer see "Tasks" which would include responding to Items Not Received or Requests/Disputes. Was told to see these, we should use the notification bell which has not functioned properly for years.
Perhaps fix the outstanding issues on the website first?????
cardsnposters
·1 year agoeBay loves to eff with stuff that isn't broken...
rgthor
·10 months agoI agree! I wish they would stop fixing things that are not broken.
gator08041971
·1 year agoYeah, it looks like they are monkeying with it today. I suspect there will be several posts.
fern*wood
·1 year agoThere are some things I wish they would remove, like add recommended item specifics and finish setting up my store, but no one cares what I think.
gator08041971
·1 year agoI think its going to boil down to what people request the most using the ? feature on the page.
If only one or two people ask for something, but 102 people ask for something else, who would they listen to?
I suggest any changes that you like or don't like, you report them. The more of you that do that, the more they will listen. Other than that, not much else I can suggest. I get frustrated with some changes too, but I also try to give feedback using the ? or shaking the device (if on mobile) if it bothers me enough.