Seller deduction means no Ebay fee refund? | Selling

billk21093 · 2023-05-01T22:53:57.818000Z

Well, I just learned something today.I was annoyed that my buyer took his purchase (a tool battery) out of a sealed package, scuffed it up, and then returned it saying it didn't fit.When doing the return, I selected an 8% deduction, stating that it was not returned in the original condition, missing packaging. Ebay's guidelines suggested a 5-10% deduction in that event.After processing the return, I note that I don't get Ebay's 15% seller fee back. Why do they suggest a deduction that ends up making the seller worse off than before!Anyway, it wasn't a high value item, so live and learn. I wish I had seen something here about it earlier.

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Seller deduction means no Ebay fee refund? | Selling | eBay Community