Sales
Good Morning, does anybody else find this a bit strange. The last 4 months our sales have been good, until the last 5 days of the month, then nothing, no sales, views almost non existent, this month I called and asked to refresh my account, I was told a note had been sent to IT to refresh, next day still no improvement. I filled out the survey they ask to be filled out, on the survey I stated that my problem had not been resolved. I called again the second day of no sales, asking to be refreshed again, again I was told they would send the request to IT. After posting on here(which is gone now), I had enough sales to pay my month ending bill, all in one day, now 2 days later, still lack of views and no sales. Could it be ebay or agents are nolding my account hostage? I've been with ebay since 1998, and I know this sounds highly unlikely, but it has happened 4 months in a row now. Have a great day and answers or opinions greatly appreciated.
fern*wood
·11 months agoCan you explain how this would work? What ransom would they hold your account hostage for?
redlinear
·11 months ago@mksports03
Do you do offsite promotions?
tobaccocardyahoo
·11 months agoIt is not surprising that some buyers run out of money to spend shortly before the end of the month.
I have buyers for certain types of item who are of similar economic status and stop buying at similar times.
I have other buyers who stop buying from me when major finds or estate liquidations are creating issues in the market.
As the news turned to the impending government shutdown, my sales tanked. Three days into it, the panic has been reduced and my sales have started to recover.
People are affected by life and the world outside Ebay. I am not bright enough to know all of the distractions which happen at any time, but I sure can see that there are some.
12345jamesstamps
·11 months agoI made changes such as putting in my new listings in the titles..."Free Shipping".
I already had free domestic shipping but somehow this I think it helped out.
I try to keep my prices under other sellers prices of identical items even if it's by one dollar.
And I have not used any promoting on this except with duplicates of the same item.
And listing items every day also helps.
I also give feedback usually first...and when buyer gives me feedback and give another reply feedback 'Thank you for your purchase(s).'...trying to snag 'repeat buyers'.
Cheapo items for sale always get the best feedbacks from buyers...so I try to add cheap items for sale.
Because I don't always do tracking...ALL my feedbacks are real and not auto artificial intelligence.
kensgiftshop
·11 months agoThere is no magic refresh button and nothing was sent to IT.
They just told you that to make you feel better and get you off the phone.
selsa84
·11 months agoIt could be all the recent updates they have been doing. Every time they do an update things always get bad. I'm obviously in some beta test groups that takes the brunt of their obsessions of constantly changing the site. When they recently updated promoted listings my pls views went to a quarter of what they were. My awaiting shipment tasks has shown 9 items waiting to ship on the mobile app. Tasks in my selling on desktop hasn't loaded in months. Shipping fees on some items completely disappeared. Every day since the August update pictures don't load and show. Ill get watchers on items but it takes eBay 4 hours minimum for it to show up in send offers and then when I do send an offer to buyer it goes to a blank screen and never gets sent. I've seen more tech issues this year than all 14 years together. Views on items are completely unreliable, had an item that showed 12 views and after downloading the report it showed that item has 2 views. It is what it is.
kickin.assets
·11 months ago@bonjourami
Yes … agreed ☺ï¸
babyers88
·11 months agoall I can add is competition is rough, if another seller is out pricing you, you wont get any sales or very little until they run out of stock
buyers will take a .01 cent better deal if given the opportunity
also if you are not listing new merchandise your click-thru rate will plummet
If you do not have a lot of listings you can end them all and relist, this cost's you whatever fee's but that is the only "refresh" you can do, note that any worm/web crawl data is then gone, this may also erase any saves or Favorited links .
redlinear
·11 months ago@mksports03
Compare your sales ($) month to month.
I bet it's really consistent.
Maybe to point of being almost "too" consistent?
kickin.assets
·11 months ago@frugalmarketplace
Let me rephrase that … “I†haven’t noticed the extreme highs and lows on the other platforms that “I†sell on. Ebay for me seems like a real roller coaster and about the time you think all is good and back to “normalâ€, nope, then sales just stop.
Of course, this definitely may differ for others and where/what they sell and when. I should’ve worded that better and should not assume it’s the same for everyone. I know better than that. Sorry. My bad. 😞
frugalmarketplace
·11 months ago@kickin.assets I know the feeling as there are ups and downs, and I get concerned. I would not be your customer as you sell jeans and I don’t wear them. So see there are many people like me that would not be looking for them. If I am correct that is a much younger crowd that buys those…so many be they had less money or didn’t need any. Who knows, if I had a crystal ball I would be rich.
mksports03
OP11 months agoi don't sell jeans
le-5262
·11 months agoI was just kinda curious about this account refreshing you mentioned...
I have never heard of that.
frugalmarketplace
·11 months ago@le-5262
Don’t waste your time with a refresh. It does nothing. Honestly I believe eBay just says that to get you to believe they are doing some holy mumbo jumbo and magically you will have more sales.
le-5262
·11 months agoIt DID kinda sound neat, though...
I'd probably be placated for a bit.
I wanna be refreshed!
kickin.assets
·11 months ago@frugalmarketplace
Agree there’s a lot of financial stress out there and yes, many are watching every dollar, but riddle me this … why are other platforms doing just fine? No huge glitches, no big dips in sales, no everyday chaos like eBay? 🤔
Ebay by far has always been my favorite platform, but IMHO, there’s a lot more going on here than “economicsâ€.
frugalmarketplace
·11 months ago@kickin.assets How do you know other platforms are doing okay…Also some of those places may appeal to a different customer who isn’t affected by loss of income as much as eBay. All I know is I had a couple of days like you did myself.
mksports03
OP11 months agoi dont that's why I'm on here asking
frugalmarketplace
·11 months ago@mksports03
I personally feel people are stressed financially. They were waiting for pay day…the government shut down which put a ton of people with no income. There is a lot of serious stuff going on and people are being cautious Military NO PAY. That in itself is over 2,000,000. People. Tons of civil service..just do a search and see how many are worried.
kickin.assets
·11 months ago@mksports03
Completely understand your concern/confusion over the slow/no sales. Wish I had answers for you, but I’m experiencing the same issue. Things just stopped about a week ago with an average of only 1 sale a day now and as of yet, no sales today.
This is typically my season, selling denim. People are going to come in and say all the usual, it’s the beginning of the month, economy, yada yada yada. Ask if you’re doing “all the things� Yes, of course, but with all the horrible, continuous glitches? I’m going to respectfully disagree with all the “usual†as this ISN'T usual.
Calling CS for them to “refresh†your store or reporting to IT? Not a thing. It’s a myth or something CS made up. There’s no magic button. If there was, I would’ve pushed it a LONG time ago and admittedly, probably abused any such function. 😂
Hope things get better for you soon!!
Kiks
bonjourami
·11 months ago"This is typically my season, selling denim. People are going to come in and say all the usual, it’s the beginning of the month, economy, yada yada yada. Ask if you’re doing “all the thingsâ€? Yes, of course, but with all the horrible, continuous glitches? I’m going to respectfully disagree with all the “usual†as this ISN'T usual. "
Then I wont say all that, Ill just say that Ebay has always been cyclical.