Request for Reinstatement of Suspended Account
Dear ebay Support Team,
I hope this message finds you well. I recently discovered that my account has been suspended, and I am unsure of the reason behind this action. I would like to clarify that I have always tried to follow the platform’s rules and guidelines. If there has been any mistake or misunderstanding, I sincerely apologize and assure you that it was unintentional.
The suspended account is associated with the following username/email:
I kindly request you to please review my account and guide me on how I can resolve this issue. I am willing to cooperate fully and make any necessary adjustments to comply with the platform’s policies.
Thank you for your time and support. I hope to hear from you soon regarding the reactivation of my account.
Best regards,
Zercon
mam98031
·1 year ago@zer_998
We can't help you with your issues on your account, only Ebay can.
I recommend you contact Ebay directly.
https://www.ebay.com/help/contact_us?id=4190&st=10
On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home
Unavailable member
·1 year agoeBay isn't here, your post won't be read by any eBay employee.
But if they did read your post, they will see that you clearly don't follow policies because you opened a new account after being suspended on another.
This ID you are posting with will also be suspended and you will probably end up being forever banned from buying or selling here. Multiple accounts policy
Violation of User Agreement policy
kensgiftshop
·1 year ago@zer_998
Opening a new account after one is suspended really shows you're willing to follow policies.
What did the email say you received?
theteamsetguy
·1 year ago@kensgiftshop ,
Let me take a stab at this one.
Dear Seller,
We are sincerely sorry to inform you that your selling privileges on eBay now been permanently restricted due your BBE numbers.
Good luck in your future selling endeavors.
stuff4divas
·1 year ago@zer_998 the reason is on the email ebay sent u notifying of the suspension
toysaver
·1 year ago"I would like to clarify that I have always tried to follow the platform’s rules and guidelines."
It's not about trying to follow the rules you have to actually follow them to a T. At that, eBay doesn't have a support team / group of people sitting back making these types of decisions. This is 2025. It's all done by computer software.
klhmdg
·1 year agoeBay is not here.
No one here knows why or can help you get your account back.
You have put your email address in your post. Please remove it.
You have opened a new account to post here? If 1 account is suspended, you cannot just open a new account per policy.
chapeau-noir
·1 year ago@zer_998 Unfortunately, this is a forum of sellers only and not eBay administration.
You can try here.
Or here.
Good luck!