refund without a fee | Selling

druae · 2026-06-20T04:05:33.636933Z

Recently I sold an item , in the next day while i was inspected before i ship it, i found it broken due to storage issue. i contacted the buyer and apologize to him and asked him to cancel the deal and ask Ebay for the full refund. Buyer had refued to cancel and told me that he needs more time to think about it. Shipping deadline set by ebay had passed and after 2 weeks the buyer had requested ebay for a full refund . Now when i wanted to cancel the item as per buyer delayed decision, i found that ebau will charge me more than 1500 dollars as fees that i have to pay from my side. the delay was not from me and the item was damaged and i was honest to the buyer and even sent him a photo on the second day when i contacted him to inform him abou the damage.what to do now..do i have to pay that much for a delay that was not in my hand.

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