Refund question | Selling | eBay Community

coeme_4710 · 2023-04-14T19:03:26.655000Z

I have a buyer requesting a refund for â€œitem not deliveredâ€ USPS tracking showing it was delivered to front door/porch. eBay policy says â€œIf a buyer doesnâ€™t receive their item, theyâ€™re entitled to a refund unless you can provide tracking information showing that it was deliveredâ€ should I be worried? Also how do I decline the refund? I bought the label through eBay so it didnâ€™t get sent to the wrong place.

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