Question About Promoted Listings? Puzzled?
So I had a pair of panties listed and a repeat buyer kept asking me to lower the price on them. I told him I couldn't because of what I paid for them. At the end of the regular 30 day cycle of listings, I end them and list them to get new eyes on them. I did this and he contacted me again asking if I had sold them. I told him no, that I re-listed them (at the same price). He apparently searched MY items listed for them and bought them. WHY am I being charged as a promoted listing sale??? If he was a repeat buyer and found them in MY listings after asking me if they were still available? If I am somehow wrong, please tell me why? Thank you in advance. It also seems like I have very few organic sales anymore, which I used to before I started promoting...
mam98031
·2 years agoIt is part of the rules for promoted listings. It is called the Halo effect.
What is a Halo Item sale for Promoted Listings Standard?
https://www.ebayads.com/2023/02/15/seller-announcement-promoted-listings-standard-fees-are-changing/#:~:text=A%20Halo%20Item%20refers%20to,Listings%20Standard%20item%20of%20yours.
martin2001
·2 years agoMy goodness! What's next a double halo effect with an eclipse??
reallynicestamps
·2 years agoIt's a sneaky thing, but if you close a PL listing, the PL fee will still apply for 30 days after the closing.
The arguement is that the customer very likely found the original listing through PL.
Sure, eBay. Whatever.
Although in this case, the buyer did find the original listing and later came back for the relist, so eBay is (almost ) justified.
and a repeat buyer kept asking me to lower the price
Keep your fingers crossed on this one.
Good side- repeat buyer
Down side- nagging for discount
It is very likely that your customer had the panties on their Watch List. That would tell them when they were relisted.
yellow-snapdragon
OP2 years ago@reallynicestamps I did a "sell similar" when I listed them again. So a re-listed item wouldn't show for him if he was watching. I guess that's why he asked if I had sold them.
ebeths_eclectic_collectibles
·2 years agoOtherwise sellers would unpromote after answering lots of questions about an item hoping to get a sale and not pay promotion fees
coastaltechsolution
·2 years agoIf the buyer had clicked on the PL at any time in the last 30 days it would be a PL sale
selsa84
·2 years agoMy promoted sales were around 30 to 40% of items sold a few months ago and now there at 90%. Makes you wonder huh?
yellow-snapdragon
OP2 years ago@selsa84 It sure does...
martin2001
·2 years agoI don't even bother to think about it anymore, like you, 90+% is promoted.
mam98031
·2 years agoSome sellers do, most don't. Promoted listings work well for some sellers but not all. Besides if all sellers did it, then there would only be promoted listings on Ebay.