Problems with Ebay's international shipping service -Angry buyer, delay's and tracking not available

<span class=""><font size="4"><strong>What is advertised as a solution that would make life easier for the seller has<br/>become a nightmare for me, </strong><strong>currently trying to raise a negative feedback for the<br/>delay and have other customers asking about their items </strong><strong>and the DHL tracking that<br/>one can find on eBay It cannot be checked in DHL tracking system .<br/></strong></font><strong><font size="5"><font size="4">Is good for seller just send to local USA address , but the Ebay International </font><br/><font size="4">Shipment need to improve the communication with the </font><font size="4">Buyer who doent have idea<br/>where the item is , not get any communication with tracking & details .<span class="lia-unicode-emoji" title=":pensive_face:">ðŸ˜”</span></font></font></strong><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/></span>

sofiaarami

240 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

mam98031

·2 years ago

Owner / Operator19752 View listings

Since you are posting with a different ID than you sold this item with, I can't tell if you are in EIS or not. If you are in EIS, then this problem needs to be turned over to Ebay. But I suspect you are not using EIS but shipping on your own directly to your buyer.

I know you are upset with Ebay, but they don't control DHL's tracking. Have you tried contacting DHL regarding this matter?

What is advertised as a solution that would make life easier for the seller has become a nightmare for me, currently trying to raise a negative feedback for the delay and have other customers asking about their items and the DHL tracking that one can find on eBay It cannot be checked in DHL tracking system . Is good for seller just send to local USA address , but the Ebay International Shipment need to improve the communication with the Buyer who doent have idea where the item is , not get any communication with tracking & details .ðŸ˜”