Problem with "sub listing" | Selling

movieman630 · 2024-09-18T11:36:14.378000Z

I don't know what to call it, but you know that little window that pops up now when you're looking at a store listing. It's not the full listing, it's like a "preview" or "sub-listing" it just shows the basic info, title, photo, buttons for buy, add to cart and "see all details" or something to that effect. I keep getting questions for info that is in the description. I was puzzled at the uptick in this trend, now I know why. When you hover over the title of the listing on that window, nothing happens, you can't click on it. All these years we've been trained to do what when we want to see more information about an item? CLICK ON THE TITLE! No, you have to click on the button at the bottom that says "more info" or something like that. People aren't clicking on that. They're trying to click on the title and nothing happens, then they ask questions about the item that they could have read in the description that they can't see. My question is this. Why can't the title be a hyper link to the full listing too? I understand you want a certain look, I know there's a button at the bottom of this "preview listing" window... But you've trained us for decades to CLICK ON THE TITLE for more information. Can't you have both work? Can't the button and the title lead to the same place? What harm is there in having the title be clickable as well?? Again, with the ridiculous changes, "doors to nowhere". Why the need for the "preview window" in the first place? Why can't they just go to the full listing when they click on it anyway? In my opinion these little annoying changes are just making buyers frustrated. They want info. GIVE THEM INFO! Stop with the multiple click processes! We don't need sub windows and sub sub windows! Just get them to the LISTING!!

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Problem with "sub listing" | Selling | eBay Community