Pro Seller Program Invitation
Has anyone been invited to the Pro Seller Program? What did you think of it? It’s free and looks like I will get dedicated help. However, I don’t remember the last time I contacted eBay for help.
To recognize your outstanding performance as an eBay seller in the Trading Cards category, we’re inviting you to the exclusive ProSeller Program—our premium support program designed to help sellers like you take their business further.
21 comments
kh-christelle
·4 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
premiercardcollectors
·4 months agoI just received an invite 5K items sold in past year and a half. Top Rated Plus seller. Hoping will help me sell more on eBay without significantly increasing my ad spend (2%).
iamalwaysright
·11 months agoI just got invited too on one of my accounts. I haven't clicked to sign up for it. Is there an expiration to the invitation? Wondering if I can wait until I'm mentally ready to start the 10 week clock with this.
@rootedinretro How has it been so far? I assume you had more interactions since your initial one. I already have concierge service on that account, and I admit I haven't been calling ebay that much lately for things. I used to call them about once a month. I already know tons of things I should be doing, I just haven't gotten around to them.
rootedinretro
·11 months agoI'd say it has been good. There were some tips I received or confirmation on some hypothesis I've had. Overall, I'd say it's accountability. My rep isn't pushy and is super nice but if I have someone make suggestions and I say I'll try it, I always make sure to follow through. I have one more session and I've asked for their direct input/suggestions if they feel like I'm drastically off in an aspect of my business like pricing, shipping, etc. I'm interested to see what they say. To this point, each meeting had an overall topic to discuss vs. tackling potential pitfalls of my approach. I told them to not hold back. Finally, I haven't asked for any special requests until our last session. I'm waiting to hear back but it's nice to know a human is checking in on my inquiries. I asked for them to check in on my approval for the pre-loved clothing program, an unjustified VERO and a toy listing I wasn't sure would get flagged because a previous version had a recall (this one does not).
short_circuit.lineman61
·1 year agoI would suspect that it will basically be to educate you on the vital importance of promoting all of your listings at the recommended amount
bashort
·1 year agowe had a couple really good years around covid and started getting monthly calls from a ebay rep, it was flattering but not really helpful. As soon as our sales went back down to normal no more calls or messages.
slippinjimmy
·1 year agoThis might be why you are invited, I doubt eBay will be offering this to the sellers who are constantly calling eBay to complain about the usual stuff (unfair feedback, lack of sales, payment holds and all the other things that one can easily find the answers to on the Help pages).
At one time anyone with an Anchor Store got concierge service automatically. that may have changed and they are now more selective about who gets that service.
jonathanbrightlight
·1 year agoI think there's some validity to that. We have Concierge service still with a Basic Store subscription, but I don't think it's strictly tied to subscription levels at all anymore. I use it sparingly, though, and never for simple questions (mostly just when I want to get something on record).
onefootflipper
·1 year agoI know my old boss paid for anchor precisely to get the concierge service.
carolbearstreasures07
·1 year agoI got something in my email last week and a legit CS phone call the other day.
They seem to be trying a week long "Luxury" coupon marketing event the last week of July.
Included categories: Fine jewelry, vintage & antique, men's jewelry, engagement/wedding, wristwatches
clothing, shoes & accessories.
My reply email has this: "Your invite only RW30 Luxury Fashion SFC Coupon contract"
I resell mostly estate, pre-owned jewelry and home goods from vintage to now.
Was having trouble looking on site and in forums to see if true or scam. Hadn't heard of eBay requiring a contract before.
Thinking it might be to keep records of how this coupon promo works compared to their other random jewelry discount offerings. Or could be for tax.
trickmusic
·1 year agoThat’s funny. Deadicaded help……………at eBay……….sure…………
rootedinretro
·1 year agoI just got the invite yesterday as well. They're reaching out to people at the start this quarter. I'm going to give it a shot and see what they have to offer. Phone number was labeled ebay and google invite I received was from an ebay address. Definitely legit. I did straight up ask if it's just tied to increasing ad revenue from my store and they said no. There's a multiple facets they review to try to help your business.
theteamsetguy
OP1 year ago@rootedinretro ,
Did you sign up? Have you found it to be helpful?
I decided to and booked an introduction zoom call with the dedicated account representative assigned to me.
rootedinretro
·1 year agoMy apologies on the late response. I don't have notifications set up. Yes, 1st session was an overview of my store - categories, banner, storefront, newsletter options etc. Helpful to get a second set of eyes to see what I'm doing well and could be doing better. I think the meatier topics will come up in the next couple of meetings regarding how to optimize listings for search
ed8108
·1 year agoValuable free help ?
Apparently you have confidence in the dedicated eBay employee with whom you communicated, can you rule out this ebay program will mainly focus on increasing ad revenue ?
There is a difference between not just tied and mainly tied , to increasing ad revenue
It would be nice to believe that eBay has your best interests at heart
wastingtime101
·1 year agoNot sure whether you'll find anybody here @theteamsetguy , but I have seen people bring it up on various social media platforms where a lot of trading card sellers network. If you have social accounts you may want to pursue that avenue.
theteamsetguy
OP1 year ago@wastingtime101
Thanks for the advice.
jonathanbrightlight
·1 year agoI've never even heard of it, and can't find anything specific in a search online. Does it give you any more details in the message you received? Did it come to you via eBay Messages or just in your email?
theteamsetguy
OP1 year agoBoth messages and email.
I don't consider myself a big seller.
jonathanbrightlight
·1 year agoGood, glad it's not a scam attempt.
You're not a megaseller, but with 85K items sold and 6,300+ current listings, I suspect many would consider you a big seller. Don't sell yourself short, I suspect you're exactly what eBay is looking for with a new program like this (they might not even offer it to the really huge sellers, who kinda don't need or maybe even want anything that might change their workflow).
lakefor94
·1 year agoI did notice you average about 27 sales per day. Impressive.