Poor customer service for eBay sellers
Service to sellers here on this site is getting worse and worse.
I have been selling vinyl records, singles, LPs, EPs, 78 rpm shellack records since the year 2000.
It's been 2 months since they put payments for my sales on hold, that is, I have to wait 1 month to receive payments and I have to pay shipping costs without receiving 1 cent for it.
Furthermore, before I advertised more than 1,000 items per month and they restricted the number of items I can advertise by half, and they charge the store the same amount every month.
I can't speak to a real customer service representative, I only receive automatic responses that don't resolve the situation.
Terrible service for those who have paid fees for over 20 years here!
2 comments
buyselljack2016
·2 years agoDon't know, but perhaps some BBE factoring in.
tobaccocardyahoo
·2 years agoEbay should have sent you an email with the reason for the action they have taken,
The likelihood is that it was an interruption in your selling activity, although it could also be an intellectual property rights violation.
If it was a selling hiatus, you will have to earn the trust you previously had, again.
If it was IP violation, you are being punished, and Ebay is playing CYA,
What did the email say?
These issues are outside of the responsibility of Customer Service, and they cannot make exceptions or accommodations.