Pickup Order Buyer Not Responding
Sold a Weed Trimmer on April 7th which clearly states in the title (Pickup Only) and the buyer is not responding to messages to pick it up. This is the 3rd time someone purchased this item and didn't realize it was for pickup only. The other 2 times I got a response within 24 hours asking to cancel the order. I think it's safe to say this buyer doesn't realize it needs to be picked up. What do I do next? The only cancel options are out of stock, buyer asked to cancel, or problem with shipping address. Do I need to contact eBay to resolve it?
3 comments
inhawaii
·2 years agoGive the buyer 4 days to respond.
If no response, cancel on the 5th day. Reason: Problem with buyers address.
Re-list the item.
Block that buyer (if you so desire).
buyselljack2016
·2 years ago.
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kensgiftshop
·2 years agoUse a problem with buyers address, if you don't hear anything from them.