Photos not loading

Must be the latest eBay thing. Just tried listing & photos don't load. Looking at my on line items, photos are missing there as well. So how long before the powers that be notice & fix it?? adkalmtal

adkmtal

9342 View listings

Posted 1 year ago·Last reply 1 year ago

8 comments

after9m

·1 year ago

1621 View listings

Lets just hope they have a backup. This is a bit problematic. I have a good system to keep everything in order but I always double check the listing against the photo in that listing to make sure I didnt mess up my storage system. I cant see anyone buying a listing with no photos but stranger things have happened.

Anyone heard a time frame for a fix yet?

devon@ebay

Admin1 year ago

Community Advisor0 View listings

@adkmtal wrote:

Must be the latest eBay thing. Just tried listing & photos don't load. Looking at my on line items, photos are missing there as well. So how long before the powers that be notice & fix it?? adkalmtal

Hey @adkmtal! Thank you for the report. Our Product team is currently working on a fix for this issue and there is also a sitewide ticket open under ALERT15947. The Community team will do our best to update as we hear status updates on the ticket.

jonathanbrightlight

·1 year ago

0 View listings

Thanks, Devon! I'm chatting with CS as we speak and gave them that ticket number.

catherandbrownbooksabaa

·1 year ago

18642 View listings

I only HOPE this situation isn't going to be like the one maybe 12-15 years ago where eBay LOST almost every darned photo on the site!!!!!!!!!!!!

mandwemporium

·1 year ago

2245 View listings

I'm having the same issue. Photos not uploading to new listings...images not populating on existing listings. Not just my account, this is on many other accounts on ebay. I've reported this issue.