Payment Dispute By Buyer
Hello, I recently had a eBay buyer in Columbia file a payment dispute on a item. I don't ship internationally so I don't know how he was able to purchase the item , but nonetheless, he paid and I was told to ship the item to Illinois for international shipping. eBay says that I am protected in this dispute and that I should wait for the buyers payment institution to make a decision. I am not sure what I should do. The buyers payment institution will most likely side with them and I cannot provide proof of delivery due to eBay international package tracking being awful . I was able to use a 3rd party parcel tracker and it was able to find some information on the package but couldn't confirm delivery. Will I be responsible for paying back the seller, and should if dispute the claim with eBay if they side with they buyer. Will I be charged for challenging the dispute.
I am doing research online, but I cannot find any concrete information. I hope that someone can help. Thanks.
the_path_upward
·3 years agoWhat was the conclusion to this dispute? I had a similar issue but eventually received a message that the item was delivered.
sextons-sweet-deals
·3 years agoyou ship to the address eBay gives you! Not what the buyer instructs you to do. That is what I make of your post.
you stated 'he paid and I was told to ship the item to Illinois for international shipping'. The only international shipping I know with eBay is in Kentucky.
Who told you to ship to Illinois?
allen1853
·3 years agoKentucky USED to be the clearing house for eBays international shipments but now there are many depending on destination.