Paying without consent.
Recently made an offer on item and next thing I know, item being shipped. Ebay paid through paypal without my knowledge. Wasn't ready to pay yet and they wouldn't let me cancel saying it had been shipped. Knew better because i seen it at 6:00 AM next day. Seller was good enough to refund. He thought it was a weird deal too. Whats up with that? Second time its happened.
25 comments
simba6
·2 years agoeBay now has an option for instant payment. When you make an offer or purchase your first asked about how your going to pay. That includes consent. Then if the offer is accepted or you make the purchase, it's paid for right away.
Those offers are binding agreements to purchase. More than just an offer.
reallynicestamps
·2 years agoEBay gave in to auctioneers who were upset that many if not most of their winning bidders did not pay.
The new auto-pay system then was applied to sellers without telling them.
If you have payment information with eBay assume they will use it.
Personally I think it is a stupid idea.
If the auctioneer is making their customer wait seven days to learn if they have won, why don't they allow the customer four days to pay?
Common courtesy.
Anyway.
Why would you make an offer if you were not interested in buying at that price?
chapeau-noir
·2 years agoBut paying is common courtesy, too.
fern*wood
·2 years agoUnless you were hoping to buy more than one item from this seller with combined shipping, I guess I don't understand the problem with the payment being made. The quickness was troubling for what reason?
ittybitnot
·2 years agoRecently made an offer on item and next thing I know, item being shipped.
@dave17a
How recent was this? I ask because eBay is changing the "make offer" system once again. Previously, if you had to "choose a payment option" in order to proceed to make that offer, it resulted in the auto-billing process you describe for those sellers that retained the Buyer Payment Requirements that eBay placed on their accounts with a default YES. Sellers could un-enroll in that process.
The procedure outlined in the latest seller update is different and reflective of the "intended change, enhancement, test, experience, etc. that behaves like a glitch" that has been going on the past few weeks. The latest indicates sellers can not opt out of the newest program at all, and is not dependent on the same Buyer Payment Requirement that remains.
dave17a
OP2 years agoOne Day .............
robbie31415
·2 years agoI get older buyers are not adjusted to the more recent changes and you didn't pay attention to what you agreed to.
That can be annoying, HOWEVER, you did AGREE to pay.
Please don't send offers unless you are serious about the offer.
Your seller obviously hasn't stayed up to date to the changes if they issued a refund.
buyselljack2016
·2 years agoYour seller obviously hasn't stayed up to date to the changes if they issued a refund.
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Seller took the high road (the wise decision) and did the cancel/refund.
(and hopefully has a new buddy listed)
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Please don't send offers unless you are serious about the offer.
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brings to mind the TV commercial for insurance........... don't be.............
sextons-sweet-deals
·2 years agoIf you made an offer, you should have had a pop up to confirm your payment method.
Some sellers set their listings for 'immediate payment required' to fight back on the non-payers.
This process has positive and negative effects.
1. The seller and eBay get their money quick.
2. This type of format can also push buyers away. Buyers have 4 days to pay.
3. Some shoppers can lose track on the amount of offers they made and could suddenly see this themselves in debt or maybe even insufficient funds charges.
dave17a
OP2 years agoNo pop up. Took without consent.
toomuchstuffagain35
·2 years agoIf you ever previously filled out a payment option when making an offer, ebay retains that info for any future offers.
lacemaker3
·2 years ago**bleep**. You gave consent when you sent the offer. If you didn't read the print, that's your problem not the seller's.
fern*wood
·2 years agoSince you got a refund, were you just messing with the seller & weren’t serious with your offer?
ittybitnot
·2 years agoNo pop up. Took without consent.
@dave17a
Have you seen this screen before? Have you ever filled it out? It is what is displayed when a seller retains the Buyer Payment Requirement that requires you to select a payment source in order to make an offer (computer view). If you fill it out, make an offer that is accepted, you will be automatically billed.
Typically, it was displayed each time you wanted to make an offer to the same seller and was your "clue" that you would be auto-billed, your payment options would be limited, and the opportunity to combine multiple items for one invoice/shipping price would be removed. Many buyers did not make the connection as to the consequences of their compliance, and many sellers still don't know that they have the requirement set to YES.
In the meantime, since December, eBay was doing something else and the auto billing for offers was not being used in favor of a different process. In this process, if you made an offer and the seller accepted, you would not get notice (or auto-billed). Instead the transaction on the seller's side would be renamed YOU SENT AN OFFER, and the buyer would see YOU HAVE AN OFFER.
Since this (not)lovely experience happened to you yesterday, it appears eBay is reverting to the auto-billing. Hopefully, sellers can still opt out if they wish. The new seller update that mentions only "seller generated offers" that will require immediate payment is a non-opt out (forced) procedure.
sakic92710
·2 years agoDid you want the item or not? Why even make an offer if you are unsure? It sounds like you were unsure. Don't waste sellers' time if you don't intend on following through. Please don't turn eBay into Marketplace; where 95% of the 'buyers' just waste people's time.
dave17a
OP2 years agoIt's the principal man. Not wasting anybody's time. Pay when I'm ready not on anybody elses terms. Luckily he is a car tractor guy. Most others are greedy.
hartungcards
·2 years agoYou "pay when you're ready?" How about trying you, "make an offer when you're ready to pay?"
It's the principle, man. The principal man is the guy everybody hated in grade school.
sltom6
·2 years agoYou cannot walk into a store, find something you like and say "put it aside and I'll come back and pay for it when I'm good and ready." They'd tell you to come back when you're ready to pay. So, yes, you are wasting the seller's time. If you wanted the item and agreed on the price, what's the problem? Your's is an unusual point of view.
monica-sells
·2 years agoJust for clarification.....you did give your consent...
prior to submitting, it is pretty clearly spelled out you are authorizing an immediate payment on the pop-up page prior to submitting your offer. Easily missed if you don't take a second to read it.
(unless for some technical reason you your transaction did not).....
frankenhobbit
·2 years agoAs others have mentioned, this is an option some sellers have set. Or more correctly, an option that some sellers did not opt out of as it was turned on for everyone by default. This particular seller may not have realized it was turned on. Or, maybe they knew it was active, but thought it easier to just refund. If that is the case, they may well have blocked you from future purchases from them.
Unfortunately, some sellers will insist on immediate payment. Your recourse is to purchase from a different seller.
lakefor94
·2 years agoWhenever I go to make an offer now, the system verifies which payment source I am going to use before I make the offer. Then I can submit the offer.
If the offer is accepted, it is automatically paid for.
tdl_collectibles
·2 years agoI recently accepted an offer and it said right on the page that if I accepted, payment would immediately be taken. It's going to differ by seller so just be careful.
For example, I don't require immediate payment on anything so it would never take the automatic payment.
ckimodog
·2 years ago@dave17a
This is how it is set up now, if you accept an offer an immediate payment is made. Reason being that so many people who make offers, don't pay. Sellers get tired of chasing their money due to buyers changing their minds or simply don't pay because they're being difficult and screwing with the seller for the fun of it. A lot of sellers have it set up like this for these reasons. If you accept an offer, you're expected to pay for it asap. In the future you may want to steer clear of best offers if you don't like this feature. Hope this is helpful.
Have a great day.
dave17a
OP2 years agoThanks. Another stupid rule right here is ten or more characters.
ebeths_eclectic_collectibles
·2 years agoAnd Poshmark, for example, is exactly the same. Once the seller accepts the sale is considered complete.