Original shipping refund -a wee curiosity case | Selling

gurlcat · 2025-06-17T00:59:03.053000Z

This is not a problem (kind of the opposite really) but I just haven't seen it before and am curious how it happened. A remorse-returned item arrived to me today, and when I went to do the refund, I noticed the ($5.25) original shipping wasn't even there as an option to refund. -Normally for remorse returns, it's there as a separate line item, with a toggle defaulted to 'no' (do not refund it) but you can switch it to 'yes' if you're feeling extra charitable or something. There's no penalty for keeping that money, no fee credit withholding or anything, since buyer's remorse isn't anything the seller did wrong. I can't remember if this notation of 'Requested amount' is usually there on the right side like that or not. But I wonder, when a buyer does a remorse return, does eBay offer them a choice in how much money they want to request? This is my only guess, like maybe the buyer sees the same toggle for original shipping on their end, and this particular buyer took it upon herself to waive that portion. I wouldn't be surprised, as she was very gracious, sent an apology message and gave me nice feedback. EDIT: Oh I just realized something else -this time it did not give me the choice to click "Refund and relist", just "Refund." I'm sure I can still manually relist it, but I wonder why it didn't offer that automatic option.

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Original shipping refund -a wee curiosity case | Selling | eBay Community