By mistake does NOT always mean 'accidently oops I bought and wasn't trying to'...
MORE times than not (because I ask EVERY one of my customers 'WHY?' and the reasons are 'found it cheaper' 'didn't realize xyz' ' my wife bought it but I don't want' etc.
What is going on? Something must have changed . I normally get 3 cancellation requests in a year. This week I have had 2 out of 7 orders request cancellation and 1 that did not pay. I have to admit that I prefer cancellation requests over nonpayers, because they don't tie up my item. but I still have to deal with the cancellation. I hope this is not going to be a new trend.
eBay ad pages are a mess of unrelated ads to the item the buyer is supposed to be interested in. It's possible that someone not used to the mess would think they are buying one of the other items pictured.
Some are a mistake, most probably aren't. While I hate it as a seller, I'd rather cancel than have them do a false INAD, which if they're lying about this, they'll lie and file a false INAD.
When I buy something, those 3-4 clicks all happen in quick succession.
Ebay isn't really making me think 3-4 times here, I make my decision and then click-click-click done!
That is how it works, so yes it is quite possible to make those clicks by mistake but more often than not the buyer discovers an error and so decides it is better to cancel.
As a seller I am usually glad they do, because otherwise I have to pay for shipping just to get a return for "Not as described" and then I can pay for them shipping it back too.
I agree with @broto_64 . It is entirely possible , and very easy to do. Mistakes happen. Easy for a seller to price a 99.99 item at 9.99... buyers and sellers make mistakes.
I agree with @broto_64 . It is entirely possible , and very easy to do. Mistakes happen. Easy for a seller to price a 99.99 item at 9.99... buyers and sellers make mistakes.
I agree with you but some sellers don't.
Some sellers come here blaming a simple typo on ebay.
Learned long ago to follow the wood workers rule "To measure twice and cut once" (if it is expensive wood measure 3 times). Those mouse clicks or screen taps are controlled by a human.
luckythewinner
·2 years agoThe reason that a buyer gives me for wanting to cancel a transaction would not matter to me.
On this platform, fraudulent INADs can be used to steal items and subsequent purchases can be used to damage sellers.
Thus I would never try to force a buyer to purchase an item he has clearly indicated that he does not want to purchase.
stainlessenginecovers
·2 years agoBy mistake does NOT always mean 'accidently oops I bought and wasn't trying to'...
MORE times than not (because I ask EVERY one of my customers 'WHY?' and the reasons are 'found it cheaper' 'didn't realize xyz' ' my wife bought it but I don't want' etc.
toomuchstuffagain35
·2 years agoAnd if you deal in kid stuff "Didn't realise the kid already had this one" or "Ordered wrong character etc etc"
yuzuha
·2 years agoYep, just had one of those the other day. "I'm sorry, I bought the wrong character, can I please cancel?"
carne.kay
·2 years agoWhat is going on? Something must have changed . I normally get 3 cancellation requests in a year. This week I have had 2 out of 7 orders request cancellation and 1 that did not pay. I have to admit that I prefer cancellation requests over nonpayers, because they don't tie up my item. but I still have to deal with the cancellation. I hope this is not going to be a new trend.
hartungcards
·2 years agoThey should have one of the options be, "Order placed late at night while drunk." At least this would be an honest reason.
bennotbill
·2 years agoAnd maybe a warning like - Please make sure any cats and dogs are locked in another room to prevent them from bidding/buying.
bennotbill
·2 years agoeBay ad pages are a mess of unrelated ads to the item the buyer is supposed to be interested in. It's possible that someone not used to the mess would think they are buying one of the other items pictured.
slyders_finds
·2 years agoTop fake excuse. That and my 2 year old bought it. Lol. Biggest Seller excuse for forgetting to ship...Family Death.
rugerskick
·2 years agoSome are a mistake, most probably aren't. While I hate it as a seller, I'd rather cancel than have them do a false INAD, which if they're lying about this, they'll lie and file a false INAD.
broto_64
·2 years agoWhen I buy something, those 3-4 clicks all happen in quick succession.
Ebay isn't really making me think 3-4 times here, I make my decision and then click-click-click done!
That is how it works, so yes it is quite possible to make those clicks by mistake but more often than not the buyer discovers an error and so decides it is better to cancel.
As a seller I am usually glad they do, because otherwise I have to pay for shipping just to get a return for "Not as described" and then I can pay for them shipping it back too.
my-cottage-books-and-antiques
·2 years agoI agree with @broto_64 . It is entirely possible , and very easy to do. Mistakes happen. Easy for a seller to price a 99.99 item at 9.99... buyers and sellers make mistakes.
inhawaii
·2 years agoI agree with you but some sellers don't.
Some sellers come here blaming a simple typo on ebay.
johnrj1226
·2 years agoLearned long ago to follow the wood workers rule "To measure twice and cut once" (if it is expensive wood measure 3 times). Those mouse clicks or screen taps are controlled by a human.
Unavailable member
·2 years agoGood question.
toomuchstuffagain35
·2 years agoSeems to be a lot of that going around lately.
ten_o_nine
OP2 years agoI think because eBay sends them an email confirming the purchase with similar items that are cheaper.