Order I sent to customer is stuck on "Label Created"
Hey all, first time I've had to post here in 12 years. I shipped an order via UPS to a customer 10 days and they just brought to my attention the fact they did not receive it. When checking tracking, it says "label created" even though UPS picked it up. I tried to file a claim through the UPS website and it will not let me, nor do I see a way on eBay to file a claim. What do I do? Thanks!
1 comment
dhbookds
·1 year agoIf UPS shows no receipt of the item........you can't prove you mailed it, so you will have to refund......