Order cancelled by neither myself nor the buyer
Weird glitch? Order was cancelled by neither myself nor the buyer. I'm in the process of reaching out to ebay for biz to see what happened.
11 comments
Weird glitch? Order was cancelled by neither myself nor the buyer. I'm in the process of reaching out to ebay for biz to see what happened.
yahoo57
·2 years agoI had two auction items that were sold and paid for yesterday canceled today, the reason being "other". I did not receive any email from ebay that the ordered were canceled, which I always receive if I cancel an order because of non payment or a buyer request. I only found out because the buyer sent a message asking why the order was canceled. I've never had something like this happen before. The buyers were refunded and the money removed from my account, so it is good that I hadn't shipped the orders yet. I can make new listings for the buyers to purchase again, but I would like to know what is happening.
wheredidiputthatremote
OP2 years ago@yahoo57 same exact thing. "Other". No email notification or anything.
mcdougle4248
·2 years ago@wheredidiputthatremote
Did you get a message from eBay regarding a "system issue"? If so, check out this thread thread:
https://community.ebay.com/t5/Selling/Sale-Cancelled-by-eBay-Due-to-a-quot-Systems-Issue-quot/td-p/34420183
wheredidiputthatremote
OP2 years agoNo email message or anything. Buyer contacted me and asked me what's up. Not due to ship till Tuesday
mcdougle4248
·2 years ago@wheredidiputthatremote
That is strange for sure. I hope you will come back and share with us what eBay says.
wheredidiputthatremote
OP2 years ago@mcdougle4248 they said they're aware of the issue and are working on it.
mtgraves7984
·2 years agoOrder was cancelled by neither myself nor the buyer.
@wheredidiputthatremote
If eBay cancelled it, they'd send a message to you regarding the 'why'. This one is a befuzzler... 🤔
ckimodog
·2 years ago@mtgraves7984
Several posts concerning this issue...stay tuned.
mtgraves7984
·2 years ago@ckimodog
Oh, Lawdy. 😑
ckimodog
·2 years ago@wheredidiputthatremote
What was the item? Where was the buyer located? More info could be helpful.
wheredidiputthatremote
OP2 years agoAn old train schedule. California