OPRA
WHAT DO YOU DO IF YOU SELL SOMETHING, AND SOMEONE BUYS IT....BUT IT'S A REPRODUCTION MODEL, AND YOU DIDN'T EVEN KNOW IT..
20 comments
WHAT DO YOU DO IF YOU SELL SOMETHING, AND SOMEONE BUYS IT....BUT IT'S A REPRODUCTION MODEL, AND YOU DIDN'T EVEN KNOW IT..
lonebuck-books
·3 years agoSince you haven't sent it and the buyer wants to cancel the sale, cancel it and use buyer cancelled as the reason why. If you don't know if it is an original or a reproduction, take it to a trusted instrument store and have them look at it. Just don't take the word of someone looking at pictures online and make sure the person in the store you go to knows what they are looking at. Just because they work at a music store doesn't necessarily mean they know what they are talking about.
If the only reason they are questioning it is because of the pearl finger buttons, that could just be an aftermarket replacement to make it look nicer. Saying that is a reproduction would be like saying an authentic 1970 Fender Jazz Bass is a reproduction because someone replaced the pickups or tuning machines. May not be factory original but certainly would not be a reproduction either!
BTW, I also want to know what OPRA for a title means!
ckimodog
·3 years ago@mtoncrey68
Best to accept a return and pay for it, if the buyer is not happy with the item. Lots of counterfeits out there these days. Some are so good even the sharpest of authenticators can be wrong.
Good luck.
vintagepl
·3 years agodo you mean OOFA!
luckythewinner
·3 years agoIf the buyer want to return it, you accept the return and apologize to the buyer for making a mistake.
dbfolks166mt
·3 years agoIf the buyer want to return it, you accept the return and apologize to the buyer for making a mistake.
Seller never shipped it.
luckythewinner
·3 years agoEven easier then, you accept the cancel request and apologize to the buyer for making a mistake.
fashunu4eeuh
·3 years agoHi. Well, if you sold it as an authentic or original item, only to be informed that it is a replica, then you send the buyer a prepaid return shipping label, get the item back and promptly give the buyer a full refund. Then hope they don’t leave negative feedback.
Selling an item without being fully informed on its authenticity is a pretty big mistake. However, i wouldn't take just anybody’s word for it. So once you get it back, take it for authentication just in case it is original, and the buyer is mistaken.
Either way, first get the item back, while reassuring your buyer that you will take care of them.
Was it the saxophone? Who says it is a reproduction?
mtoncrey68
OP3 years agojust a guy that worked for a music store in the past
dbfolks166mt
·3 years agoOdd question. Are you asking because the buyer contacted you and claimed it was a reproduction or did you discover after you sold it that it was a reproduction and the buyer is unaware?
mtoncrey68
OP3 years agoi never sent it, because we found out together..the buyer and i
dbfolks166mt
·3 years agoi never sent it, because we found out together..the buyer and i
Good to know buyer worked with you on this and you never actually sent it. I am assuming the buyer had paid for the item and does not want the reproduction. If that is the case simply cancel the order using buyer requested.
If it's a "reproduction" you may be able to list it as such but it may also be in a gray area with regards to counterfeit and reproduction eBay policies.
soh.maryl
·3 years agoSo wouldn't the appropriate solution be to just refund the buyer in total?
And what does OPRA mean as the title of your message?
Unavailable member
·3 years agoOpra as in Winfrey? Actress/talk show host?
mg152
·3 years agoMaybe the op meant opera? That’s my best guess but I could be wrong. 😂
Unavailable member
·3 years agoStill want to know what Opra or Opera have to do with selling a saxophone? 🤷ðŸ»â€
soh.maryl
·3 years agoThanks. I wondered about that, but due to the different spelling, thought maybe I was missing some new eBay abbreviation.
itsjustasprain
·3 years ago@mtoncrey68 : Somebody is making reproduction SAXOPHONES? Are you sure the buyer is not just getting cold feet over the purchase?
soh.maryl
·3 years agoIn musical instruments, as well as nearly everything else, there are high-end ones and not-so-high-end ones. Maybe Yamaha is one of the former, but the seller (and the potential buyer?) discovered that the one the seller listed is not, in fact, worth that much.
coolections
·3 years agoI doubt that very much. Maybe the person replaced the pearl buttons to make it look nicer? Regardless, I do not think that qualifies as a reproduction. The OP could just list it as modified.
dbfolks166mt
·3 years ago@mtoncrey68 : Somebody is making reproduction SAXOPHONES? Are you sure the buyer is not just getting cold feet over the purchase?
A lot of people, especially coming out of China
https://www.youtube.com/watch?v=aUe7pASxXao