ONCE AGAIN ANOTHER NEGATIVE CUSTOMER SERVICE EXPERIENCE. | Selling

fletch072868 · 2025-09-19T21:20:23.509000Z

IF YOU WANT TO TALK WITH SOMEONE WHO KNOWS NOTHING ABOUT EBAY OR CANT HELP, THEN CALL EBAYS CUSTOMER SERVICE DEPARTMENT. SOME OF THE WORST EXPERIENCES OF MY LIFE IS TO REACH OUT FOR SOME INFORMATION OR HELP FROM THEM. I REMEMBER A TIME WHEN YOU COULD CALL AND HAVE A GREAT EXPERIENCE TALKING WITH A CUSTOMER SERVICE REP. THESE DAYS ITS JUST A NIGHTMARE EXPERIENCE. AFTER DESCRIBING THE ISSUE YOUR HAVING YOU'LL REALIZE THEY DIDNT LISTEN TO A WORD YOU SAID OR UNDERSTAND WHAT YOUR HAVING A ISSUE WITH. I CANT BELIEVE HOW BAD EBAYS CUSTOMER SERVICE HAS FALLEN TO. IVE FOUND ONLY ONE PERSON IN EBAYS CUSTOMER SERVICE DEPARTMENT OVER THE LAST TEN YEARS THAT ACTUALLY HELPED AND WAS GOOD AT WHAT HE DID. THESE DAYS IVE HEARD DOGS BARKING IN THE BACKGROUND AND BABIES CRYING, I THINK I HEARD A TELEVISION IN THE BACKGROUND ONCE. EBAY HAS GOTTEN SO BIG THAT THEY DONT CARE ABOUT HELPING THEIR USERS ANYMORE BECAUSE THEYRE A DIME A DOZEN. IT WOULD BE NICE IF A SUPERVISOR THAT HAD SOME EXPERIENCE COULD CALL BACK AND SEE IF THEY COULD RESOLVE YOUR ISSUES OR EXPLAIN IT BETTER. THEY SAY THAT CALLS ARE RECORDED FOR TRAINING AND QUALITY PURPOSES. THERES NO FOLLOW UP. I HAVE NOTHING BUT HORRIBLE EXPERIENCES WITH THE CUSTOMER SERVICE DEPARTMENT, THEY SHOULD CALL ME AND SEE WHY MY EXPERIENCES ARE SO BAD EVERY TIME I CALL.

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ONCE AGAIN ANOTHER NEGATIVE CUSTOMER SERVICE EXPERIENCE. | Selling | eBay Community