Odd situation and I could use some opinions/advice | Selling

ageless_fashion · 2023-04-10T14:20:36.092000Z

Buyer won an auction last night (single bid) and it shows in my records as being paid for and ready to ship. I got a message from buyer this morning that the item was paid for with a credit card that was cancelled and they couldn't figure out how to switch the payment to another card. Does this make sense? I would think if the card had been cancelled, the payment would have immediately been declined. I suggested buyer contact the credit card company and Ebay for suggestion on how to resolve this but in the meantime, I would hold off on shipping. I don't want to hold the shipping for too long because I usually ship within 24 hours. I haven't heard back from the buyer yet.Any advise or suggestions on how I should proceed? The item is still showing as paid.

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Odd situation and I could use some opinions/advice | Selling | eBay Community