NON PAYING BIDDERS
I just had to "police" my camera auction canceling bids by 2 feed back bidders & other problem bidders.
Camera sold for over $850 The bidder who snipe bid and won hasn't paid!!! This seems to be just too easy for these buyers. A mark against their account just isn't punishment enough in my opinion. Making an offer to next highest bidder never works.. Never.
Anyone else just fed up with this a common action by deadbeat buyers?
7 comments
mam98031
·1 year ago@articlesofcommerce4u
96 hours after the purchase, if no payment arrives, file a Cancellation for non payment. Do NOT send the buyer any invoices as that restarts the 96 hour clock.
After you file the Cancellation for non payment, Report the buyer for non compliance with the payment process.
https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084
chevymontecarlo88
·1 year agoâ˜ï¸That was a good piece of info about not sending another invoice that will restart the 96 hour clock. Did not know that!
mam98031
·1 year agoYou are welcome.
dbfolks166mt
·1 year agoI have little problem with non-paying buyers and I use the auction format almost exclusively. There are any number of reasons a bidder may not have paid and I really need to get a canned answer typed regarding these since I have posted it in so many replies.
While I do not use the auto-pay function you are free to utilize that on your auctions and OBO's but be aware it does come with trade offs. It will fix your non-payer option for sure.
fashunu4eeuh
·1 year agoOne cannot tell who a problem buyer will be thru a feedback score alone. Simply not enough information to determine someone’s intent. New buyers are important to the health of the retail platform and should be welcomed, not held in suspicion.
Canceling bids based on such criteria is short-sighted and can be bad for business. Not only does it lower one’s auction income, it also has the potential to drive new blood off the site, potentially not to return.
In general, making decisions out of anticipatory fear of something going wrong will limit one’s bottom line. Trying to manage one’s risk by manipulating the bidder pool gives only an illusion of control to the seller. It is not effective as the criteria is based on prejudice of new buyers, and fear of liability, instead of actual facts.
The buyer has committed no crimes, made no missteps, yet is held in contempt for the unpardonable breach of not establishing a sales history prior to bidding. And how can he do so with sellers willy-nilly kicking him off their listings?
The optimum time to assess one’s risk tolerance is prior to listing the item. If the fear and expectations of loss is that great, if the risk too high to tolerate, then online sales may not the best venue for you. A measure of trust is required, including in one’s own ability to manage business challenges and deal with issues (as they appear). A modicum of faith in one’s trading partner is needed to realize a sale.
There are no guarantees in e-commerce and scammers do exist. But the buyer has to trust the seller to ship the item on-time and as described. The seller must extend his belief that the buyer is honest and harbors no bad faith.
The wide majority of buyers are honest. In 15 years of eBay selling, i have never been defrauded by a buyer. (By a couple of eBay sellers, yes. But buyers? No.) Give the new buyers a chance. Most buyers just want their item as promised, and are not looking to rip people off.
Rather than focusing on feedback scores, one can better manage selling liability through 1) avoiding high-dollar, high-risk categories like gaming, tech (like pc’s, smartphones and tablets), electronics, and designer luxury goods. 2) Use eBay’s selling tools like Buyer Requirements to block serial non-payers. 3) Consider listing in the fixed price format with Immediate Payment Required. 4) Become adept at eBay policy to know as much as (or more than) the scammers do.
Ultimately each seller must navigate the risks in e-commerce as best they can. I wish you much success ahead.
albertabrightalberta
·1 year agoEbay allows buyers 4 days to pay so your buyer is still within the timeframe to make payment.
I wouldn't have canceled bids of the other bidders just because they have low feedback.
inhawaii
·1 year agoI was so fed up ... that I stopped running auctions and sell only fixed price/buy it now.