NO WAY TO REPORT IP INFRINGEMENT OF DROP SHIPPERS....FORM NOT WORKING!!!!
Summary: patches-of-green expressed frustration about sellers drop shipping items they manufacture without permission, despite reporting the issue to eBay with no resolution. Participants suggested using eBay's Verified Rights Owner (VeRO) program and explained the first sale doctrine, stating that reselling purchased items isn't intellectual property infringement. Others noted that if patches-of-green is getting their desired price, reselling shouldn't be a concern. Some participants advised raising prices to discourage such practices, while others emphasized canceling orders from known drop shippers.
How do I stop sellers from drop shipping items that I manufacture, do not wholesale and do not allow drop shipping? I've reported several listings and eBay ai says everything is okay and they are not in violation. eBay has locked up any possible way to contact them. They totall support and allow unapproved drop shipping. Why?
muddylas
·2 months ago · EditedIf you are getting full price for the items you sell, why do you care what the buyer is doing with them?
Perhaps you should consider raising your prices?
Edited to add:
As I understand it, you are mailing the items directly to the buyer's customers? Since this seems to be bothering you, be sure to include a priced packing list so the recipient can see where their seller is obtaining the goods and how much they are paying! Maybe you can pick up their return buyers!
kibble-net
·2 months agoFirst sale doctrine. Google it. (Or better yet, use DuckDuckGo)
funfactorychannel
·2 months ago · EditedI tried using that to Spin Master they went double down on me instead.. :(
CVS sells counterfeit products as far as Spin Master can see.
inhawaii
·2 months agoPeople are buying all my stuff and re-selling it.
How do I put a stop to that?!!!
glenvonnie
·2 months agoDon't stop it!!!!
I'm making money from you.
krazzykats
·2 months agoIf you are getting the price you want, why does it matter how it sold?
Hey, if anyone wants to drop ship anything I am selling, have at it.
A sale is a sale is a sale.
🐈⬛
inhawaii
·2 months agoWhy can't I buy one of your items and sell it to someone else?
tobaccocardyahoo
·2 months agoYou can participate in the Ebay VeRo program and report unauthorized sellers who are listing under your trademarks as selling product which "may be inauthentic".
slippinjimmy
·2 months ago · EditedYou need to clarify, you say that you are the manufacturer and then you say some sellers are dropshipping YOUR products.
There is absolutely no IP infringement, There would be if these sellers were making their own copies of your items but since it sounds like they are buying your items and then reselling them there is no infringement.
If you don't wholesale them these sellers much be buying from you at retail pricing and then reselling, again that is not infringement and it is fully protected under the First Sale Doctrine.
If you want to clarify why you think this is infringement I'm ready to listen, maybe start by clarifying why your listings state you are an authorized reseller and then state that the items are manufactured (by you?) in the UK.
Maybe there is a leak in the Ladbrooke supply chain?
patches-of-green
OP2 months agoNot talking about Ladbrooke. "Leak in supply chain?" I don't manufacturer those and they are made in UK. I get your sarcasm and greater interest in criticizing than helping. Ebay has drop ship policy requiring permission of supplier.
So maybe not IP Infringement. Others here actually offer help.
participatrophy
·2 months agoYou misunderstand the dropshipping policy (still works in your favor though), and you absolutely don't need to misuse the VeRo program (nor should you) by lying and making things up. It's as simple as cancelling the dropshippers' orders. Should be super easy to spot. Always the same billing address but a new shipping address every time = almost certainly dropshipping. Stop fulfilling their orders. They'll learn very quickly not to keep trying to sell your items on eBay.
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176
tobaccocardyahoo
·2 months agoIt is NOT A LIE that an unauthorized seller is offering a product which "may be inauthentic".
It is a service to buyers and the internet marketplace for the manufacturer to report this. The likelihood of a counterfeit being sold by an authorized reseller is quite low, and definitely lower than a retail arb, liquidation or gray market product.
It also increases the chances that the product warranty will be in effect.
participatrophy
·2 months agoWhat's the likelihood of a manufacturer counterfeiting their own product? None of what you're saying aligns with what the OP has laid out. I find it hard to believe the logistics of how dropshipping works are lost on you so what gives?
tobaccocardyahoo
·2 months agoI know how dropshipping works.
Unauthorized drop shipments screw the buyer. They pay too much and may not get a warranty under the terms of many warranties.
Unauthorized sellers undermine the distribution networks, and any unauthorized sell "may be selling inauthentic product" because they are not on the list of sellers of authentic product.
Internet marketplaces take seriously reports that product "may be inauthentic" because these sellers are not on the authorized list and may not be qualified to sell the product. Many will treat a "may be inauthentic" notice as an accusation of selling counterfeit because they do not want to cause greater risk to their customers.
It is the manufacturer's right to make Ebay and other sites aware of the heightened risk, and they have no responsibility to protect the drop shipper or other unauthorized resellers.
Many people think the first sale doctrine is more important than it actually is. It is primarily "judge made law". It is case law and there are many inconsistent judgements. Even very large and legally represented unauthorized resellers have experience big surprises when the protections the thought first sale doctrine were not sustained in some well publicized cases.
First sale doctrine had its beginning in a case limiting copyright protection so that it did not block the creation of lending-libraries. That is a far cry from its use for profiteering and taking advantage of buyers who do not know what the price of an item is and where to buy it for that legitimate price.
Legitimate drop shipping is very different from the drop ships from other retailers which some marginal sellers engage in. Amazon's growth as a bookseller was built on dropshipping from an authorized distributor, Ingram books. It was not built on drop shipping from Bob's Book Barn.
patches-of-green
OP2 months agoHuh? "misuse the VeRo program (nor should you) by lying and making things up".
participatrophy
·2 months agoCan you explain exactly what's happening in more detail? Are you the only source of the items you manufacture or are you using dropshipping to mean chinese knock-offs are being produced and sold on the site?
kensgiftshop
·2 months agoThat isn't IP Infringement.
If they were making cheap copies and selling them that would be IP Infringement.
albertabrightalberta
·2 months ago@patches-of-green
Raise your prices to an amount that makes it too expensive for them to buy from you and then make a profit flipping.
Find their website, learn what they're charging for the same items and undercut them by $1.
patches-of-green
OP2 months agoSoooo nice, "I can't understand it for you" but then you explained nothing. Expain "it". haha Sooo much sarcasm.
funfactorychannel
·2 months agoare they selling it cheaper than you? or set a limit on your site to be 2 plus items.
If they are more expensive than what you sell, you just got free sales people, they basically work off their own commissions..
asset_liquidators
·2 months agoLadbrooke is a UK company. You said here that you are the manufacturer but your listings say you are an authorized retailer, not the manufacturer?
If you are indeed the manufacturer you could become a vero member but if you are just an authorized retailer then you would not be able to do that.
patches-of-green
OP2 months agoNot talking about Ladbrooke.
r_lresale
·2 months agoAre you talking about the pumice rock mix?
patches-of-green
OP2 months agoNot talking about Ladbrooke.
asset_liquidators
·2 months agoOkay, well whatever it is, you can try to stop them from giving you business but that's just biting the hand that feeds you. You would rather have no sale than sell to someone who may in turn sell it for a bit more?
I have people buy from me often and request no invoice in the package (because they are using me as a drop shipper). If I got the amount that I wanted out of an item I could care less if someone else sells it for more.
ryry-jj
·2 months ago · EditedYou just need to show to eBay that you own the rights and patents to the items of concern. Contact CS on instagram
stephenmorgan
·2 months agoDon't know if this will help but have you read Verified Rights Owner (VeRO) profiles
https://www.ebay.com/sellercenter/resources/verified-rights-owner-profiles
There is an email to contact for more information.