no returns option
Summary: thief_in_the_night_100_rating_seller questions why sellers cannot refuse returns on eBay, suggesting that purchases at discounted rates should be final. onefootflipper argues that eBay prioritizes customer satisfaction over sellers. dariudaudery_0 counters that the loss of significant sellers would impact eBay. Other participants clarify that while returns can be refused, refunds cannot, due to consumer protection laws. christworks, among others, challenges the feasibility and fairness of no-return policies, highlighting the importance of consumer protection to eBay's success.
Why even pretend that a seller has the option to not accept returns.
But Why Is this the case?
Why couldnt both parties agree that if they purchase this item, obviously at a discounted rate, that the item can not be returned under any circumstances. And do as they do now, randomly make purchases from EBAY sellers if they become in question so they can verify their honesty. And Ebay take the bill as part of their 13.6% commission rate, it has to be fore something...
inhawaii
·1 week agoYou seem to have a extreme hatred towards ebay.
Why do you even bother selling here?
shire123
·1 week agoUnder a different user name this poster had an issue with a payment hold and stated that once he got the payment he was not going to return. Not only did he return under a different user name but he also started selling again.
Basically, can't believe a word he says (even if you can decipher his rants).
bashort
·1 week agothe reason that this will never happen is we will have sellers selling pictures of items again
iamalwaysright
·1 week agoEbay likes to give sellers an illusion of control. Do research here and find out what happens when you decline a cancellation request on an item not paid yet versus accepting it. The outcome is the same no matter which you choose. The only difference is the illusion of choice eBay gave you.
“The best way to get a person to do something is to make them think it was their idea.”
bennotbill
·1 week ago · EditedNo returns/no refunds used to be the case in the UK for items listed for parts.
That was a while back as distance selling laws soon over ruled that.
I assume there are similar distance selling laws in America.
broto_64
·1 week agoThe problem started a long, long time ago when merchants and customers alike first started to associate returns with refunds. You understand, everyone's minds today is set in stone that a refund must require a return and vice versa.
Ebay is different in that regard.
A buyer does not absolutely have to return an item in order for a seller to issue a refund. That is why this option exists, you as a seller can issue the refund and let the buyer keep the item - This may be helpful in cases where the return shipping cost exceeds what a seller is willing to sacrifice for that particular transaction.
stainlessenginecovers
·1 week agoNo RETURNS does NOT mean 'NO Refunds!!'
It simply means YOU, the Seller, does NOT want to pay for return shipping should the buyer choose a reason that would cause the seller to pay for said shipping.
reallynicestamps
·1 week agoYou can refuse returns. Many sellers of glass and china don't ever want to see a box of shards returned.
You cannot refuse REFUNDS.
Whether the item was damaged in transit, not as good as described, or delayed in the mail, the seller is responsible.
soh.maryl
·1 week agoOK, so you're saying that I would be able to sell you a piece of nonfunctional junk, you'd pay, I'd ship, and you'd discover that it was a piece of expensive nonfunctional junk, but you would have lost hundreds of dollars because I wouldn't be required to refund you, and you'd be OK with that?
christworks
·1 week ago@thief_in_the_night_100_rating_seller So your arguement is that no matter what, a buyer cannot return an item. So if an item gets damaged in shipping, they shouldn't be allowed to return it to you and get their money back? Where exactly does that work?
I'm not sure what you mean by "obviously at a discounted rate." You may race to the bottom on prices, but I sure as a heck don't. I like making money. Besides, I sell a lot of old stuff you cannoot walk into Walmart and pick up. A lot of that stuff sells for more than what it originally cost, so it is hardly discounted.
Just play within the rules and you won't have many issues and you'll stay sane. Or go create your own selling platform and see how that works out.
thief_in_the_night_100_rating_seller
OP1 week agoIM SAYING IF 2 PEOPLE AGREE TO A PRICE THAT IS CHEAP ENOUGH AND THEY KNOW IT CANT BE RETURNED BUT WANT TO PURCHASE THE ITEM, THEY SHOULD BE ALLOWED TO MAKE THE PURCHASE WITHOUT THE OPTION TO RETURN IT. THEY MADE THE DECISION.
IF YOU CANT COMPREHEND THAT, PLEASE BLOCK ME . NEVERMIND, I GOT YOU.
roccotacodad54
·1 week agoYawn........................................................................
fern*wood
·1 week agoHow long do you think ebay would have survived if your idea of no returns was the rule? If you bought a nice vase and received a pack of chewing gum, without any hope of a return, would you continue buying on ebay?
A no return policy works for remorse reasons, but the money back guarantee for all other reasons saved ebay.
annadryl
·1 week agoSomeone with a user name like this... asking a question like this...
kensgiftshop
·1 week agoThey need to change the 100 to 92.6
thief_in_the_night_100_rating_seller
OP1 week agoIm pretty sure No law is needed to choose who wins or who loses their dispute. Pretty sure thats all Ebays Policies, their Trade Secrets.
tobaccocardyahoo
·1 week agoBecause some state and federal consumer protection laws override contract law.
onefootflipper
·1 week agoBecause ebay is more concerned with happy customers than happy sellers. Half the sellers on the website could quit tomorrow and it wouldn't reduce the number of sales on the website one bit.
dariudaudery_0
·1 week ago · EditedIt could as maybe 20 percent of eBay customers search for items on google and if sellers move to a different platform they will sell those items there. Buyer would look for that item on Google or on a different platform - eBay would loose sales.
Half is a big number of sellers so it would certainly reduce the number of sales on the platform by at least 20 percent.
Really depends what kind of sellers leave, if its just a casual mom selling 1 or 2 items - not a big loss to eBay. If sellers who sell 10s of thousands of unique items leave - eBay could loose most of its sales.
thief_in_the_night_100_rating_seller
OP1 week agoThieves will always keep ebay in business bc they dont care about fees , it was free to begin with. So ebay will always have a cat in the fight.
soh.maryl
·1 week agoWhat was "free to begin with'?
onefootflipper
·1 week ago · EditedAlmost impossible to get buy on static listing sales using only non-ebay platforms. Sellers trying to survive on the competition basically can't stay in business. I have all my merchandise on half a dozen different sites and about 90 percent of my sales come from ebay, unless one of the other sites is doing some sort of free shipping promotion then I tend to sell a steady stream of cheap items on that website until the promotion is over. I don't think I have ever sold anything for more than $20 on a non-ebay site and the users of the other websites are so cheap that they make ebay users look generous by comparison. Seems like most of the offers I get on other websites are so low that I don't even counteroffer. I got a $1 offer today on a $10 item today on another website, and that website currently has free shipping. It is an item I had two of and I previously sold one on ebay at full price, so I wasn't wrong on price.
Ebay ranks higher in google than all those other sites, it has more name recognition as well, and ultimately very few sellers are actually bringing anything unique to the platform.