"No good deed goes unpunished" | Selling

movieman630 · 2024-05-20T12:20:46.163000Z

Today I have proof why that saying exists and all it does is reinforce why you should stick to your own business policies. So a few weeks back a customer bought a small item, a patch they needed for their uniform ($5.00 free shipping). They sent me a message the same time they purchased begging me to get it out ASAP as they needed it for an event on the weekend (it was a Tuesday). They were only a couple states away so I figured I would try to help them out. I do a lot of business with active duty personnel and veterans and am always trying to help them out when I can. I printed a label, (which at $5.00 with free shipping had to be the ESE) and dropped it in the mail in less than 2 hours. Today, I received a NEUTRAL FB from them. I have no idea why in their mind I deserved this. And all it does is reinforce the idea that there's no point in trying to help someone out when they ask for "special considerations" despite your 3 business day handling time, etc. There's really no point because all people do is disappoint you. If a seller EVER bent over backwards to help me I would be mortified to find myself so rude as to leave them anything but positive FB. Sometimes the little sayings we grew up hearing are true. "No good deed goes unpunished". Bottom line is, I would have gladly lost a $5 sale to avoid neutral FB. Instead of trying to help them I should have cancelled their order and told them it was impossible for me to get it to them in time as I have a 3 business day handling time. In the future, I'll be sure and do this instead.

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"No good deed goes unpunished" | Selling | eBay Community