New on eBAY. Why are we not getting sales or even any looks for most of our listings. HELP!
Summary: mathastreasurechest expressed concern about their slow sales on eBay, having been active for about a month. Various participants offered feedback, highlighting several potential issues: high prices and shipping costs, lack of feedback, and poor photo quality. Suggestions included adjusting pricing strategies, optimizing listing photos, gaining buyer feedback through small purchases, and ensuring detailed item descriptions. Several participants noted that summer can be a slow sales period and advised patience and consistency in making improvements to listings. Additionally, it was recommended to focus on unique items and utilize promotions to increase visibility.
We have only beed here on eBay for about a month. Most of out listings ane not getting any look at all. What are we doing wrong?
bbcardzman
·6 days agoI've been here over 23 years and experience the same all the time! WELCOME TO EBAY!
mathastreasurechest
OP1 week agoWhat size should the store banner be changed to?
christworks
·1 week ago@mathastreasurechest You have been given from very good advice and I concur with most everything that has been said.
Work on your titles. If you struggle, you can use the free version of ChatGPT to help you. Instruct it to give you a keyword eBay title, describle the item to it, and also tell it ask you questions if it needs to. That way if you aren't thinking of something that should be in the title, the AI can ask you about it. It will help you learn how to do it and then you won't need the AI. If the free version allows you to upload photos, you can upload a photo or two of the item and ask it to give you an eBay key word title.
Many of your photos needs to be cropped. Especially the tees. Buyers want to see what you are selling, not how your home is decorated.
Your photos are dark. Some of this is eBay's fault. When you upload pictures, they compress them which removes some of the color variations. This often results in a darker photo as shadows become more visible. You can somewhat make up for this by increasing the brightness in the photo editor on the eBay website or in the app. You may need to add some better lighting so the original picture is brighter.
Some photos are blurry, which I think was already mentioned.
I don't think anybody mentioned this, but I would change your no return policy to accepting free returns. This will earn buyer trust, which you need now because you are so new. The no return policy sets you up to be taken advantage of by a scam buyer. The no return policy does not protect you from having to issue a refund anyway. You'll save on selling fees by having free returns.
If you have not read eBay's Money Back Guarantee, make sure you do that and you understand it.
I saw a few listings that appear to have information directly copied from Wilkipedia. You can't do that. It violates copywrite law and your listing will be subject to removal. You cannot copy text from other websites and paste it into the listing unless you are the copywrite owner. I would also be careful about using 3rd party descriptions as if the information is wrong, you will a return on your hands.
Buyers will want to see the size of your signs. You need a tape measure and take a photo with the tape measure by the sign so buyers can see length and width.
susanb1872
·1 week agoI have a few suggestions. For your listing titles, do not use sentences. For example, you have the following: “This is a customized "Grandma's Kitchen" wooden wall plaque / Sign. CNC carved.” Just say "Grandma's Kitchen" Wooden Wall Plaque CNC Carved. When you create titles, think like a buyer and ask yourself “what would a buyer type in the search box?” Also, if you have a sentence in the title, it uses up valuable space for important information or could include information not relevant to a search by the buyer.
I noticed in this listing that you might have a typo in the description in this sentence: ThiCeltic knot symbol. Did you mean TriKnot or Trinity Knot?
concentric-groove
·1 week agoSummers are slow and ends of the month are slow, so late July has been unusually slow. It's my experience that when the mornings start getting cold in August, the sales situation radically changes. The economy's pretty bad but I think we'll see an uptick.
mathastreasurechest
OP1 week agoThank you everybody. I am fixing the photos the discriptioms and pricing. Here is an example. your comments...
https://www.ebay.com/itm/407080426545
momtoabeautifuldaughter
·6 days ago@mathastreasurechest that link leads to a Southpark shirt but has a description for a Freddy Krueger shirt???
chapeau-noir
·1 week agoThe "Mistakes" and "Batman" signs, though - how can someone NOT like those?!
Having said that - your items are pretty much all slow sellers and require patience - there are literally millions of T-shirts on here, for instance. Just keep working on photos, review your listings with the suggestions given upthread, rack up some feedback from purchases to get traction. And remember, August can be a slow month for a lot of stuff. Just keep going.
lb23cavaliersmvp
·1 week agoSelling is difficult right now for everyone but imo tee shirts and wood signs, no matter how well made or clever, are flea market items. You need items that are unique to attract views and have to hope that once a potential buyer has clicked on your store they will look around. Best of luck.
profitweb
·1 week ago · Edited@mathastreasurechest
Having 0 feedback scares buyers.
I have a shortcut for you:
Make some purchases on eBay. The sellers will leave you feedback. To do it quickly, search "background digital image" and filter to under $1.00.
Buy some, ONE each FROM DIFFERENT SELLERS so each counts as a feedback. If you buy 10 from the same seller, it will only show as 1 feedback.
Even feedback as a buyer will remove that "0" next to your name and buyers will be more willing to take a chance on someone with 5, 8, 12 feedback than 0.
Congrats on getting so many listings up!! May the sales be with you.
momtoabeautifuldaughter
·1 week agoSome of your main photos are extremely blurry (example the Panthers shirt)
Crop your photos
Having zero feedback can scare buyers off, as some don't like dealing with new sellers, on the other hand some love new sellers so they can try and take advantage of them
On your shirts have actual measurements as an XL in one brand may be bigger or smaller than another brand
Check titles for misspellings
Some prices seem a bit high
As for your charcuterie boards are they different sizes? I see some that the photos looks identical but the prices differ (also add dimensions)
catjewels9876
·1 week agoI agree with others on your photos that can brighter, show angles, front and back, and cropped when necessary.
The tiger cutting board states this is inland with Terk wood, perhaps you meant to say Teak wood? I was also curious how much the cutting boards weigh but that might just be me.
bonanza125
·1 week ago · EditedSeveral issues the first is you are new and have zero feedback. A lot of buyers will not buy from a person with zero feedback unless they are getting a good deal. Your prices are higher than others and shipping cost increases don't help the cause. You have to also factor in the demand for certain items just really isn't here right now because it's the middle of summer. You started during the down time for the categories those items are in. What I would do is try to price things cheaper to get deals going and start establishing a reputation. Please also note and this is very important Ebay requires you to wait 30 days for payouts being that you are new. So don't expect money to hit your account right away whenever sales do come in.
adamcartwright
·1 week ago · EditedI'd brighten up your photos and crop them appropriately.
In some, you're showing your dining room, and in others, you're cutting off parts of the item.
There are sellers who can manage to sell even with horrible photos, but they are experienced and have years of feedback. You're not at that point. With zero feedback, every listing must be pristine to even have a shot at selling.
Also, you should be checking to make sure your prices are competitive, plus promoting your listings for greater visibility.
P.S. Your titles and descriptions need help. You're selling a Beverly Hills Polo Club purse with only the brand name in the title. No clue what the item is.
mathastreasurechest
OP1 week agoI want to thank everyone so far for your sugestions, very helpfull. Any thoughts on our plaques or signs?
tobaccocardyahoo
·1 week agoI'd grade your photos as C-.
All are underexposed. If your camera has a white scale adjustment, use it. If it does not get some decent image editing software to adjust the color, white balance and exposure.
Crop your photos so the item fills the image.
Hold your camera parallel to the item. The parallax distortion is not professional.
I sold sports t-shirts on Ebay in the past. The demand for medium was never good, and I would get returns because of size issues. XL was the easiest to sell.
July is not the time to sell a football shirt.
A faded G is a big defect for many buyers, even those who do expect a used shirt to be like new, will balk at an obvious flaw and will buy something without a flaw.
I am too old to know whether anyone cares about the figures you are offering. There are certainly competitive listings for these items being shown on your listing. Many of those seem to include accessories you are not offering. Will that matter to buyers? How much? Is there enough room for you to get one to buy?
mamacassidy
·1 week ago · EditedIf I were you, I'd use the cropping tool to edit the photos so that only the item for sale shows. Even on the ones that just show the item, like the action figures, I'd crop in to show the doll more clearly. I'd also consider getting a better light source because some of the pictures are kind of dark and fuzzy.
I'd also look up the items you have listed to see what others are selling for. For instance, I looked at your South Park t-shirt listed for $20 plus shipping. If I do a general search for South Park t-shirt, it comes back with over 4000 matches. If I then filter by sold, I see 547 sold within the last 90 days. Almost all of the ones that sold at your asking price or higher were either brand new or vintage from the 1990's/ early 2000's.
And remember, when pricing, look at the final price the item will cost the buyer with shipping and tax and consider if that's something someone would be willing to pay. Again, with the South Park shirt, after shipping and taxes, that used t-shirt will cost around $30. Is anyone willing to pay $30 for that t-shirt?
funfactorychannel
·1 week agoSome of your toys aren't rare but you priced it as such. But shipping price and item price you might have to manipulate it to look better for buyers. Its showing 11.26 to me.
Please be more descriptive of condition. "Has Scratches" on Iron Man doesn't explain the condition of Iron Man, it looks have lot of heavier wear. Plus you don't show the back of items. Buying Used items buyers like to see the whole item.
Also Maybe get a measuring tape to help visualized the size of item in images.
lawnmowerpartsstore2
·1 week agoTo be honest your feedback is zero and as a buyer no one really wants to be the sellers 1st buyer and take a chance of a headache buy.
The 2nd thing is you are selling things that people want, not things that people have to have right now.
Things are tough out there for the regular people and most of us are watching their money dwindle fast.
You should be buying a few cheap little things on Ebay to build your feedback and make your buyers feel more comfortable buying from you.
Also add items to your store that (people need) and make your prices cheaper until you build your customer base.
There is a lot of competition out there on the internet.
Your not just competing with other Ebay sellers anymore.
Times have changed !!!!!!
shire123
·1 week agoWith just a quick look at your listings I think your overall cost for things (item+shipping) is pretty high. For the most part people are looking for bargains or something they like to collect. And a month is no where near long enough to test the market.
Also a zero feedback seller is kind of a red flag for most buyers.
krazzykats
·1 week agoThe right buyers just haven’t come across your items yet.
Vintage pieces, unless they’re truly unique, rare, or have some standout quality, can sit for years—and some items may never sell.
Many of us experience slow sales, so you’re not alone, but running a few promotions might help boost views.