New feedback stopped showing
Summary: jimw1776 noted an issue where new feedback comments and the updated count were not displaying properly. eburtonlab and inhawaii suggested checking for automated feedback and verifying the sorting option, but jimw1776 already had the correct settings. closetohome2 reported experiencing a similar problem, and eburtonlab advised checking for duplicate feedback entries. Questions about the importance of one feedback point were raised by grann-4629 and soh.maryl, with jimw1776 attributing it to personal concern. Ultimately, jimw1776 decided to wait and see if the issue resolves itself.
I know I've gotten feedback today, but new comments and updated count are not showing. It seems to be stuck on 1699 comment, but it should be over 1700. Why is this and help me fix it, please. Thx
soh.maryl
·1 month agoHave to ask: why does one feedback matter? Is it because it's more recent than the rest of your FB? And it appears to be an auto FB anyway.
jimw1776
OP1 month agoOne f/b doesn't matter. I've done all that was suggested in an earlier post...f/b stays the same. Oh well, it'll work itself out. Thx for reply
mam98031
·1 month agoThere has been problems with the feedback numbers off an on for the last couple of months or more. It seems to be accurate now.
As to why. Well for new or casual sellers it is extremely important and can influence how fast their money is released to them. As for regular sellers, buyers still review feedback from time to time, so current feedback can be important.
While I agree that feedback for buyers isn't really informative and doesn't have much value, the same is not true for sellers. I've often stated that feedback for buyers should just be done away with like all the other similar sites did years ago. The only thing of value on a buyer's feedback page is Feedback Left for Others IMHO.
grann-4629
·1 month agoWhy does it matter?
jimw1776
OP1 month agoI don't know...maybe my OCD is kicking in...
closetohome2
·1 month agoI am having the same problem and the following answers did not work for me. Any other suggestions. Thanks
eburtonlab
·1 month agoCount all your positive feedback received. Eliminate duplicate feedback received from the same user in the same week. If the result is 894, eBay is counting correctly.
inhawaii
·1 month agoIt's the "auto feedback" that you're not seeing.
You must check a box in order to see it.
Go to your feedback and check this box.
jimw1776
OP1 month agoThx for commenting. I have had that box cked
eburtonlab
·1 month ago · EditedTo see your most recent feedback it is necessary to do two things: check the box to see automated feedback; and also sort your feedback by "most recent" instead of "most relevant".
If you previously received automated feedback for a transaction, your feedback number would go up at that point. If your buyer later leaves positive feedback, that feedback comment replaces the previous automated feedback but your feedback number does not change at that point, unless the buyer leaves a negative to replace a positive.
jimw1776
OP1 month agothx for info. have all the right boxes cked, even "all". It'll work itself out. Thx for commenting.