New Feedback Policy | Selling

wilsonharborsales · 2024-03-20T05:07:29.621000Z

I received a negative feedback because the buyer wanted to cancel the sale during shipment (found a better price). I received a neutral feedback from a buyer who cancelled immediately after purchasing (was fully refunded, buyer purchased on accident). I appealed both of these through the appeals process. Both were denied â€¦ the reason being â€˜technical errorâ€™. I contacted CS, but since the appeals process was complete, there was nothing they could do. At the end of the day, this kind of thing impacts all sellers equally and I am not too upset about it. Just wondering if others have noticed such things surrounding feedback policy. Have a wonderful day, WHS

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