New Ebay International Shipping Program Questions

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1. From what I have been told from Ebay reps... there is a $500 cap on all listings that will ship through the program. If your item is over that - ebay will direct the buyer to contact seller to arrange shipping privately and directly with carriers with no USA hub or protections of any kind.. Can anyone confirm this because if so we are going backwards 15 years in product vs the GSP.

2.There have been reports that Ebay motors / parts and accessories (USED) are an EXCLUDED category and cannot ship through EIS. Can anyone confirm this? Ebay motors is, and has been the highest grossing category on ebay- are they really taking away the GSP and keeping sellers from selling worldwide with EIS? This does not make any sense but several sellers are reporting this.

siamjane8

7838 View listings

Posted 3 years ago · Edited 3 years ago·Last reply 9 months ago

31 comments

kh-tuna

·9 months ago

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Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

siamjane8

OP3 years ago

7838 View listings

@my-cottage-books-and-antiques I do believe you are correct about being able to ship on your own but what is the point in that...too risky. no protections, customs forms, higher shipping cost to buyer making items less desirable. That is why the GSP was developed in the first place- to help sellers sell internationally without a huge burden of risk.

So ebay's big improvement is to say you have to go back to 15 years ago ? I know retro is cool but this is ridiculous. Every program they release is half @$$ed and 2 years away from being ready to actually release. This is looking like managed payments debacle and the listing tool disaster all over again.

siamjane8

OP3 years ago

7838 View listings

I read the exclusions list as no used car parts period. There is a coma as if to not relate to airbags. in fact you cannot sell used airbags on ebay at all anywhere in the USA either. And you can only sell new airbags if you are a licensed approved seller anyway. Considering the fact that the other seller cant sell his used boat parts I am tending to think that all use ebay motors parts/accessories are banned at this point. This will be a sales disaster for us! How is it even possible that ebay could force a seller into a program that does not support what they sell all the while removing them from a program that does?!

My concern is that ebay is being lazy about this- for sure some countries do not allow for the import of used parts that have come into contact with gasoline- such as old carburetors...... is ebay just banning all used parts so they do not have to do the work and build the infrastructure to see what is allowed to go to what country?

aargggg- but at least they raised fees for all this improvement lol

wastingtime101

·3 years ago

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@siamjane8 wrote:
I read the exclusions list as no used car parts period. There is a coma as if to not relate to airbags.

That's how I read it, too.

Airbags

Used Parts

AC Refrigerant

all restricted.

Look at Personal Security - formatted the same way for pepper spray, stun guns, handcuffs

So if you want to sell used parts in the motors category, EIS will not work for you. Have you checked the EISD terms (eBay International Standard Delivery) to see if that's an option?

siamjane8

OP3 years ago

7838 View listings

I just called in merchant support and went through it with the agent. She came to the same conclusion- no used parts period. And of course no way to avoid being swept into the program. We got an ebay message saying we were soon to be switched over to the exciting new program so i imagine its only a few days or weeks away. So exciting! Today i can sell all around the world and we do- then ill be switched over to the big improvement of EIS and 98% of my product will no longer be able to be sold or shipped around the world!- that is the whole reason that we sell on ebay and pay fees- world wide visibility!!!!! If i did not want that- I would save all the fees and open a road side stand for crying out loud.

Do people really get paid to come up with these ideas?

wastingtime101

·3 years ago

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After you're enrolled, you will have the ability to opt out on your shipping preferences page. So if a different international service works better for you, you'll be able to set that up.

simply-the-best-for-you

·3 years ago

This One Goes to Eleven - Nigel Tufnel5947 View listings

@wastingtime101 wrote:
After you're enrolled, you will have the ability to opt out on your shipping preferences page. So if a different international service works better for you, you'll be able to set that up.

@wastingtime101 I do see that on my Shipping Preferences. I think I just gave someone else a wrong answer. Do you know if you can go back to GSP? I don't want to try it b/c I'm fine with EIS so far.

wastingtime101

·3 years ago

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No you cannot go back to GSP @simply-the-best-for-you. Once your account is switched there's no going back. All you can choose at that point is in or out.

my-cottage-books-and-antiques

·3 years ago

3637 View listings

My understanding---and I sure could be wrong LOL---is that for a listing to be in the program the seller has to be eligible but so does the item...if the item is not eligible, the listing will not show EIS as a shipping method, and I believe the seller will be able to ship internationally through her carrier of choice (but not GSP, that is being retired)

So, a seller should be able to sell used auto parts internationally, just not through an ebay international shipping program.

Whether EIS will be expanded over time to include used auto parts is an open question. I'm pretty sure ebay has already said that the $500 max will be increased in the future, but whether some of the restrictions will be lifted ...I don't think ebay has said anything about that.

wastingtime101

·3 years ago

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@my-cottage-books-and-antiques wrote:
My understanding---if the item is not eligible, the listing will not show EIS as a shipping method

Yes and no. That's kind of an involved and complex answer. Wait for my FAQ because I don't want to get into the nitty gritty right now of what eBay's blocking and what they aren't.

siamjane8

OP3 years ago

7838 View listings

Concerning whether it will show up ornot, i was told by agent the listings will still show up on international ebay site but when they try to buy the iten, a banner will come up telling the seller that it cannot be shipped through EIS and they should contact the sellers to get other shipping options!

great work- pass the buck onto the seller so we can assume all risk or tell buyer we wont ship to them. Makes everyone look bad and is going to drive buyer frustration and bad experiences. Nothing worse than finding that amazing rare item that you've been looking for for years and being told "too bad you cant have it!"

"But you used to ship to me before"- they will say! But ebay made it better we will say back- lol