The item arrived on time, and in good condition. The customer didnâ€™t like the product. A Full Refund was issued, and the buyer was allowed to keep the item. Is there anything else I can do to get the Negative Feedback removed?

Fair depends on the end of the stick you get - Business isnt "fair" FB is the buyers opinion. It should be his opinion of the seller and not a review of the item but ... eBay doesnt look at it that way. You did fine by just responding to the Negative FB as you did.It will show buyers that you are a reasonable seller. You should look into a different return policy.Even if you went "30 days buyer pays returns" you would be better off.You could have told the buyer to retur...

Negative Feedback Received | Selling

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Negative Feedback Received | Selling | eBay Community