Neg feedback left with false claims
Buyer bought a serpentine stone.
Buyer left negative feedback without communication at all.
I accept returns.
Buyer said in feedback I must have a billion watt light to make it look like in pics.
All pics were taken outside in daylight in sunny southern California.
So buyer making false accusations about my selling and picture taking methods claiming it is shameful..can this be appealed?
I have contacted buyer twice and all I get is crickets.
https://www.ebay.com/itm/275549566255
3 comments
soh.maryl
·2 years agoSo you must've worked this out somehow because you are still selling on eBay.
BTW, the FB you left for that buyer was worse than what he left you.
When leaving FB for a buyer, no matter how upset you are, you always need to keep in mind that potential buyers can read that and base their judgement of you as a seller from how you handled that situation.
Would have been better to have left it alone.
gamersbaystore
·3 years agoSo get on the phone with an ebay rep and demand the feedback be removed. Your buyer claimed they bought jade, that's not what the listing states, I would point that out when you call.
rockhounddog
OP2 years agoha funny,,because i had this happen again very similiar but much worse...and ebay in 2024 wont take down feedback of any kind even when it is clear policy broken.i dont know what changed this year in ebay customer service but it is a waste of time