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Need Help Disputing Postage Charge

Summary: firstwave is seeking assistance with disputing a postage charge from a postal service, where they were charged for an additional 20 ounces on a package. They are struggling to find the correct transaction ID and note that the eBay order number is not accepted on the dispute site. inhawaii requests more detailed information about the package's size, weight, box type, and shipping costs to better assist with the dispute.

I need help disputing a postage charge. Ebay says the Post Office says I underweighed a package. I did not. They added 20 ounces to my package and charged me. I am trying to dispute it. I put in the correct measurement and correct weight. I have a digital scale. Also, the Post Office I go to weighs each box.


Enter your Transaction ID

Where do I find this number? It will not accept the ebay order number listed where I bought the label.


[https://apvdisputes.usps.com/](https://apvdisputes.usps.com/)

firstwave
firstwave
691View listings
Posted 2 weeks ago · Edited 2 weeks ago·Last reply 2 weeks ago
                                       
         
2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
theteamsetguy

theteamsetguy

·2 weeks ago
20836View listings

@firstwave ,

By chance was your item bulky and light weight?

                                       
inhawaii

inhawaii

·2 weeks ago · Edited
Ebay's most handsome seller.5032View listings

We need more information.

Size and weight of the box.

What kind of box?

What service did you select?

What were your stats on the box?

What was the usps stats on the box?

What did you pay for shipping?

What did the usps charge you for shipping?


                                       
                                                                                 
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