Need help confirming address buyer is not responding
I looked up the address it appears to be a Canadian shipment business where Canadians can drive across the border to pick up packages. Called My American Address which is fine but google says the business is permanently closed I tried calling them and the number doesn't work.
Buyer has address listed as
3522 1-75 Business Spur
Sault Saint Marie MI 49783
Ebay suggest
3522 1-75 Business Spur
Sault Sainte Marie MI 49783
27 comments
lacemaker3
·2 years agoAs far as I can tell, the other business that has records at that address is not there anymore either. They have another location in Grand Rapids, MI, which is still active, and no indication on their website of any other address. I did not find anything that suggested than any business is active there at this time. I could not find any active business which has a website that gives that address.
come-n-git-it
OP2 years agoeBay also flagged it as an unverified address. As did shippo.
come-n-git-it
OP2 years agoIf you all must know I was only suspicious because the buyer has no recent feedback And their last feedback was couple years ago. It’s weird they would but something now and ship to a closed business.
lacemaker3
·2 years agoReviews for that business on both Google and Yelp say that the business is permanently closed. The most recent reviews I saw were from 2 years ago "This company is no longer in business." and 3 years ago "I've been trying to get my mail sent to canada since March. No response." Earlier reviews from 3 years ago and before were positive, but not in the last few years.
Some views on google street view show signs for this business, and some show signs for a different business. It appears there is a good chance that they went out of business during the pandemic lockdown.
If the phone number is not working, then I would say that it looks like there is a problem with this address.
Give the buyer a few days to respond to your messages. If you are concerned about the package getting lost, and the buyer is not responding to messages, then you can cancel the transaction with the reason "Problem with buyer's address". If they buyer ends up wanting to use a different address, you would have to cancel and relist it anyway.
hartungcards
·2 years agoAnd how do you know the buyer doesn't work at the new business at this address? There's no problem with the address here, it's a valid address. I'm concerned about every package getting lost, should I cancel every transaction with the reason "Problem with buyer's address?"
lacemaker3
·2 years agoI didn't make any suggestions as to what you should do with your business.
It's up to @come-n-git-it to decide at what point they become nervous about a transaction. Seller protection is not always 100% reliable, even when it's supposed to favor the seller. OP has sold some things recently for over $100, and maybe this is over their tipping point.
If the buyer works at that address, then they could answer the seller's messages and confirm the address is not a problem.
hartungcards
·2 years agoThe buyer shouldn't have to confirm their address. You just ship it to the address they provided. If it's not the right address, that's the buyer's problem. If sales over $100 make you nervous, then you probably shouldn't be selling stuff on the internet.
lacemaker3
·2 years agoI was polite enough to not give you any unsolicited advise. Please do me the same courtesy.
hartungcards
·2 years agoWell, now I am going to give you some "unsolicited advise." You really need to stop taking this all so personally. You know, it's not always all about you.
lacemaker3
·2 years agoI'm not the one taking anything personally. You're correct about one thing: "it's not always all about you".
You need to stop telling everyone else what to do. You don't know everything, and it's very clear that there's a lot you don't know. Including the definition of "unsolicited", as well as manners, courtesy, and how to speak to others in society and online.
come-n-git-it
OP2 years agoIt becomes your problem when it gets returned and you have to refund the order or pay for shipping again lol.
come-n-git-it
OP2 years agoYour right I don't know but I do know new businesses would of updated google by now that place has closed down for 2 years. I sent the product as some of you said and guess what its being returned to me now.
Both addresses look identical to me so what’s the issue?
Ship it, if it gets returned it’s on the buyer not you.
You are not allowed to change the address the buyer has given you anyway as you would forfeit your seller protection in an item not received case if you do.
Communication is nice but not required.
come-n-git-it
OP2 years agoIt is on me because even i it gets sent back to me I got to eat the shipping cost now and relist it. Buyer doesn't lose anything.
soh.maryl
·2 years agoBuyer doesn't lose anything. But does not gain anything either.
And I believe you can refund the item price, but can withhold the shipping fee.
albertabrightalberta
·2 years agoShip to the address on the ebay order.
come-n-git-it
OP2 years agoI did against my better judgement and now its being returned to me joy!
rugerskick
·2 years agoYou could cancel with problem with buyer address.
toomuchstuffagain35
·2 years agoWhat if it's only a problem with google?
dirk12955
·2 years agoWhat motivates a seller to do all this research on a buyer?
ittybitnot
·2 years agoWhat motivates a seller to do all this research on a buyer?
@dirk12955
Sometimes when there is an "odd" address, it is prudent for a seller to know in advance if they are shipping to a freight forwarder. There are some added protections for sellers should the transaction 'go south' when the buyer makes use of a forwarder, but it takes knowledge on the part of the seller to invoke those added benefits.
Sellers need to ship to the address provided by eBay (even if it is wrong).
dirk12955
·2 years agoCanadian buyers using USA addresses for delivery is common practice for many ebayers.
"Ship to the address provided" is exactly right.
I wouldn't trust Google
to provide me with any information about anything.
Freight forwarders exist for a reason. Googling the address and making phone calls
to verify the information provided by the buyer to ebay, and then provided to the seller
by ebay, seems a little paranoid to me.
The drive from Sault Ste Marie CA to Sault Ste Marie MI is about 2500 feet.
come-n-git-it
OP2 years agoWent against my better judgement and shipped it anyway now its being returned to sender joy lol.
come-n-git-it
OP2 years agoWelp went against my better judgement and shipped the product and guess what its being returned to sender now what a waste of time and waste on shipping cost which you dont get back.
gamersbaystore
·2 years agoWhy wouldn't sellers would be wary of an address associated with an uninhabited, boarded up building?
ebay notifies sellers on the shipping page anytime an address cannot be verified. I will not ship anything in such instances.
reallynicestamps
·2 years agoAs someone who Googles customer addresses quite often, mostly out of boredom, I agree that Google is not necessarily up to date.
The picture of my house is from May 2018.
And they come up blank on gated communities, Indian reserves, and occasionally owner's seem to have demanded the building be masked, like this:
https://www.google.com/maps/@48.426485,-123.3221493,3a,90y,180h,90t/data=!3m6!1e1!3m4!1sskZXc7AnisHbgj5EvYEmzw!2e0!7i13312!8i6656?entry=ttu
Contacting the buyer and asking that the address be confirmed would be polite and save both buyer and seller time and anguish.
hartungcards
·2 years agoYou should probably ship it to 3522 1-75 Business Spur, Sault Sainte Marie MI 49783