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    my store is all screwed up and i didn't do it!!

    first they moved all my items because they didn't like that i told people they could go to my facebook page - which took them to my store not outside of ebay. now 3/4 of my items are all gone and what's left is all mixed up in different categories. i called but it didn't help. i have been trying to update the items but it is taking a long time to go through everything. now i can't find them.

    mtndew317
    mtndew317
    2932View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    toysaver

    toysaver

    ·1 year ago
    7833View listings

     "3/4 of my items are all gone"

     

    If your listings violated eBay policy and you were directing buyers to items for sale on Facebook  it's understandable eBay would remove your listings.  EBay would be doing work with no way to collect their share of the proceeds.  There is a correct way to collaborate with Facebook but your approach is not it.  

     

    Make the connection with eBay and Facebook

     

     

     

                                           
    kensgiftshop

    kensgiftshop

    ·1 year ago
    389View listings

    If you can't find the listings, they're probably gone.

                                           
    hartungcards

    hartungcards

    ·1 year ago
    958View listings

    You lost me at, "i told people they could go to my facebook page."

                                           
    mam98031

    mam98031

    ·1 year ago
    Owner / Operator19676View listings

    @mtndew317 

    Would you please be more specific instead of general in your concerns.  It is hard to try and research general comments, but if you give us some specific details it would make it much easier.

     

    You should not be experiencing any problems with Ebay regarding your Facebook Page.  We are allowed to do that, so I'm unsure as to why you would be having any kind of issue unless you are doing something you aren't suppose to do.

     

    https://pages.ebay.com/facebook/faq.html

     

    When Ebay closes a listing, they send you an email telling you why.  What did the emails tell you?

     

    Give us some examples of your listings that have had the category changed.

                                           
    jonathanbrightlight

    jonathanbrightlight

    ·1 year ago
    0View listings
    @mam98031 wrote:

    @mtndew317 

    Would you please be more specific instead of general in your concerns.  It is hard to try and research general comments, but if you give us some specific details it would make it much easier.

     

    You should not be experiencing any problems with Ebay regarding your Facebook Page.  We are allowed to do that, so I'm unsure as to why you would be having any kind of issue unless you are doing something you aren't suppose to do.

     

    https://pages.ebay.com/facebook/faq.html

     

     

    I think they were saying they put a link to their Facebook page in their listing, which is not allowed.

     

    https://www.ebay.com/help/policies/listing-policies/links-policy?id=4248 

     

    @mtndew317  I do agree that you need to give us more specific details of what problems you're having now. I see 246 active listings on your account.

                                           
    momtoabeautifuldaughter

    momtoabeautifuldaughter

    ·1 year ago
    Love my beautiful daughter92View listings
    @mam98031 wrote:

    @mtndew317 

    Would you please be more specific instead of general in your concerns.  It is hard to try and research general comments, but if you give us some specific details it would make it much easier.

     

    You should not be experiencing any problems with Ebay regarding your Facebook Page.  We are allowed to do that, so I'm unsure as to why you would be having any kind of issue unless you are doing something you aren't suppose to do.

     

    https://pages.ebay.com/facebook/faq.html

     

    When Ebay closes a listing, they send you an email telling you why.  What did the emails tell you?i

     

    Give us some examples of your listings that have had the category changed.

    I don't think they had them linked like you posted above, I think they were just posting their Facebook account link on their listing which isn't allowed.

                                           
                                                                                     
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